Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kayla Allen

Hampton,GA

Summary

Customer-focused professional seeking a work-from-home position to utilize extensive experience in customer service roles and provide exceptional virtual support. Excited to leverage strong communication skills and dedication to customer satisfaction to contribute to a remote team.

Overview

4
years of professional experience

Work History

Piedmont Atlanta Hospital

Patient Transport Specialist
05.2023 - Current

Job overview

- Provided patient transport services within the hospital, ensuring the comfort and safety of patients during their transfers.

- Demonstrated effective communication skills in coordinating with medical staff and patients to facilitate timely transport.

- Maintained cleanliness and organization of transport equipment and vehicles to uphold hospital standards.

The Home Depot Inc

Cashier & Customer Service Representative
05.2023 - 12.2023

Job overview

- Provided customer service and cashier duties, processing transactions accurately and efficiently while delivering excellent service to customers.

- Demonstrated effective communication skills in assisting customers with inquiries, product selection, and issue resolution.

- Collaborated with team members to maintain a clean and organized store environment, contributing to a positive shopping experience.

Forever 21

Sales Associate
01.2021 - 05.2022

Job overview

- Assisted customers with clothing and accessory selections, offering personalized styling advice and recommendations.

- Processed online orders, ensuring accuracy and timely delivery to customers' satisfaction.

Chick-fil-A

Customer Service Associate
01.2020 - 07.2021

Job overview

- Delivered exceptional customer service in a fast-paced restaurant environment, handling inquiries, taking orders, and resolving issues.

- Demonstrated strong interpersonal skills in providing personalized assistance to customers, ensuring a positive dining experience.

- Helped with online orders and catering events.

- Maintained cleanliness and organization of the dining area, contributing to a welcoming atmosphere for guests.

Education

Hampton High School
Hampton, GA

05.2022

Skills

- Excellent verbal and written communication skills

- Strong customer service orientation with a commitment to exceeding customer expectations

- Proficiency in multitasking and prioritizing tasks effectively

- Attention to detail and accuracy in completing job duties

- Ability to work collaboratively in a team environment

- Proficient in Microsoft Office Suite and other relevant software

Timeline

Patient Transport Specialist

Piedmont Atlanta Hospital
05.2023 - Current

Cashier & Customer Service Representative

The Home Depot Inc
05.2023 - 12.2023

Sales Associate

Forever 21
01.2021 - 05.2022

Customer Service Associate

Chick-fil-A
01.2020 - 07.2021

Hampton High School

Kayla Allen