Summary
Overview
Work History
Education
Skills
Websites
Timeline
OBJECTIVE
Generic

Kayla Allen

Tuttle,OK

Summary

Licensed Hearing Instrument Specialist committed to delivering exceptional customer service with a proven track record of exceeding sales goals. Highly organized and detail-oriented, consistently providing personalized patient care that fosters trust and satisfaction. Known for adaptability and quick learning ability, ensuring efficient completion of all tasks to the highest standards. Seeking to leverage expertise in a growth-oriented company that values dedication and excellence in service.

Overview

11
11
years of professional experience

Work History

Hearing Care Professional

Physician's Hearing Network
Oklahoma, City
02.2024 - 03.2026

Licensed Hearing Instrument Specialist in Oklahoma with a deep commitment to clinical excellence and the application of evidence-based best practices. Expert in conducting comprehensive diagnostic evaluations and utilizing state-of-the-art technology to identify and treat complex hearing loss profiles. Highly proficient in the precise fitting and programming of premium hearing instruments across major manufacturers, including Signia, Oticon, Phonak, Starkey, ReSound, and Unitron. A results-driven professional who balances clinical autonomy with continuous professional development to deliver a superior standard of care within a primary care-integrated environment.

Hearing Instrument Specialist

Hearing Lab Technology
03.2023 - 02.2024
  • I am in charge of my own Hearing Aid Center within Sam’s Club. I perform duties such as performing complete hearing tests, fitting and selling the correct hearing device for each person. Duties and responsibilities of this job are as follows: gathering accurate case history and full medical background, physically inspected patients ear canal to answer FDA questions, preform audiometric measures to determine level of hearing loss, recommending devices, fitting devices, and providing great follow up care. I was in charge of cleaning and keeping files and records locked up while providing with quality devices. I dealt primarily with private label Lucid Hearing Aids.

Hearing Instrument Specialist

Hearing Life
04.2019 - 03.2023
  • Provided exceptional patient satisfaction. Duties and responsibilities of this job are as follows: gathering accurate case history and full medical background, physically inspected patients ear canal to answer FDA questions, preform audiometric measures to determine level of hearing loss, recommending devices, fitting devices, and providing great follow up care. Delivering great patient satisfaction while still continuing to hit sales goals and maintaining a good close rate. Programming hearing aids all brands such as Unitron, Oticon, Sonic, Starkey, Bernafon, Siemens, Rexton, Phonak, and many more. Selling hearing aids and creating invoices.

Hearing Instrument Specialist

Hearing Lab Technology
09.2015 - 04.2019

See above description.

Education

Licensed -

State of Oklahoma
01-2015

Skills

  • Exceptional customer service
  • Sales
  • Performing hearing tests
  • Fitting and adjusting hearing aids
  • Hearing aid repair
  • Hearing conservation
  • Follow up care
  • Hearing aid services
  • Data entry
  • Clerical work
  • Filing
  • Inventory Management

Timeline

Hearing Care Professional

Physician's Hearing Network
02.2024 - 03.2026

Hearing Instrument Specialist

Hearing Lab Technology
03.2023 - 02.2024

Hearing Instrument Specialist

Hearing Life
04.2019 - 03.2023

Hearing Instrument Specialist

Hearing Lab Technology
09.2015 - 04.2019

Licensed -

State of Oklahoma

OBJECTIVE

I am looking for a place to be able to grow and be a part of a team to create the best possible patient care experience.