Samuel Cabassa Ortiz
New Braunfels
Summary
Dynamic catering manager with a proven track record at Marriott, excelling in team leadership and customer service. Expert in menu development and inventory management, ensuring high-quality food presentation and client satisfaction. Recognized for training staff effectively and implementing safety practices, enhancing operational efficiency and team performance.
Overview
7
7
years of professional experience
Work History
Shift Leader
Scores Sports Bar & Grill
New Braunfels, TX
04.2024 - Current
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on best practices and operational procedures.
- Managed inventory levels, coordinating timely restocking to meet demand.
- Implemented staff schedules, optimizing coverage during peak hours.
- Collaborated with kitchen team to ensure seamless food preparation and delivery.
- Monitored compliance with health and safety regulations across the establishment.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Cook Shift Leader
Mcadoos Seafood
New Braunfels, TX
02.2020 - 02.2023
- Supervised kitchen staff during shifts to ensure optimal workflow and adherence to safety protocols.
- Trained new cooks on menu items, food preparation techniques, and cooking standards.
- Managed inventory levels, ensuring timely orders of ingredients and supplies for efficient operations.
- Implemented quality control measures to maintain high standards of food presentation and taste.
- Developed and refined recipes, contributing to seasonal menu updates that attracted repeat customers.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Catering Manager
Marriott
Midland, TX
02.2019 - 08.2019
- Led catering operations for events, ensuring seamless service delivery and high customer satisfaction.
- Developed and implemented menu options tailored to diverse client needs and event themes.
- Managed budgeting and cost control processes to optimize resource allocation across events.
- Trained and mentored staff on service standards, enhancing team performance and efficiency.
Education
High School Diploma -
Ramey Job Courts
Aguadilla PRAssociate of Arts - Culinary
School of Hospitality At San Juan
Mayaguez PR 06.2010
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team collaboration and leadership
- Team supervision
- Conflict resolution
- Staff education and training
- Staff supervision
- Safety processes and procedures
- Inventory counts
- Assigning work
- Shift paperwork completion
- Safety practices
- Hand-eye coordination
- Meat preparation
- Safe food handling
- Maintaining sharp tools
- Customer service abilities
- Product presentation
- Concentration
- Deboning techniques
- Deboning meat
- Sanitation procedures
- Grinding and mincing
- Management
- Sanitation practices
Languages
English
Native or Bilingual
Timeline
Shift Leader
Scores Sports Bar & Grill
04.2024 - Current
Cook Shift Leader
Mcadoos Seafood
02.2020 - 02.2023
Catering Manager
Marriott
02.2019 - 08.2019
High School Diploma -
Ramey Job Courts
Associate of Arts - Culinary
School of Hospitality At San Juan