Kayla Srnka
Erin,NY
Summary
Compassionate Medical Registrar known for high productivity and efficiency in task completion. Skilled in patient admissions, medical record maintenance, and regulatory compliance. Excel at communication, teamwork, and problem-solving to improve patient care and support hospital operations.
Overview
10
10
years of professional experience
Work History
Spa Manager
Tioga Downs Casino And Resort
Nichols, NY
03.2021 - 04.2024
- Developed and implemented spa services policies, procedures and standards.
- Managed the daily operations of the spa, including scheduling staff members, ordering supplies and maintaining inventories.
- Performed administrative duties such as budgeting, financial reporting, payroll processing, client tracking and billing systems.
- Developed marketing strategies for increasing revenue from existing clients as well as new clients.
- Followed HIPPA in regards to client intake forms.
Lead Registrar
Glens Falls Hospital Emergency Care Center
Glens Falls, NY
01.2020 - 05.2021
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Verified insurance coverage and eligibility for services.
- Assisted with scheduling appointments based on provider availability.
- Maintained confidential patient records according to HIPAA guidelines.
- Reviewed patient medical records and verified accuracy of information in the system.
Patient Service Specialist
Guthrie Clinic
Sayre, PA
06.2014 - 06.2016
- Greeted patients upon arrival and verified patient information.
- Provided assistance with completing paperwork, such as insurance forms and medical history.
- Scheduled appointments and managed patient records using electronic health record software.
- Processed payments from patients, including cash, check, or credit card transactions.
- Assisted with the collection of specimens for laboratory testing.
Patient Registration Specialist
Malta Med Emergent Care
Malta, NY
02.2014 - 01.2016
- Greeted customers and answered questions about the area.
- Greeted and registered patients, verified insurance information, collected copayments and deductibles.
- Scheduled appointments for both new and existing patients, answered phone calls and emails from patients.
- Verified patient demographic information and updated records accordingly.
- Put in lab test orders
Education
Cosmetology License -
GST Boces
Elmira10-2020
Skills
- Appointment Scheduling
- Staff Management
- Health and Safety Regulations
- Payment Collection
- Team Leadership
- Insurance Verification
- Customer Service
- HIPAA Compliance
- Money Handling
- Phone and Email Etiquette
- Medical Terminology
- Patient Registration
Timeline
Spa Manager
Tioga Downs Casino And Resort
03.2021 - 04.2024
Lead Registrar
Glens Falls Hospital Emergency Care Center
01.2020 - 05.2021
Patient Service Specialist
Guthrie Clinic
06.2014 - 06.2016
Patient Registration Specialist
Malta Med Emergent Care
02.2014 - 01.2016
Cosmetology License -
GST Boces
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