Kayla Ballantine
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Catering consultant
Publix
Sarasota, Florida
07.2025 - Current
- Coordinated multiple departments to deliver successful customer events
- Managed budgets and controlled costs to align with customer expectations
- Customer consultations to determine the customers needs
- Collaborated with bakery, deli, produce, and meat departments to fulfill customer orders effectively
- Logging customer’s order into a computerized order management system with accuracy and efficiency
- Delivering platters and wedding cakes carefully and successfully
- Online order transfers
- Recorded all sales calls in an Excel spreadsheet for accurate tracking.
Home Daycare Provider
Self Employed Services
Vero Beach, Florida
06.2020 - 05.2025
- Delivered quality care to families, fostering trust and security
- Interviewing families
- Coordinated daily schedule to optimize children's activities and routines
- Prepared nutritious meals, ensuring dietary needs were met
- Problem solving
- Financial organization
Customer service
Jason’s Deli
Port Charlotte
01.2012 - 06.2014
- Provided customer care to address inquiries and resolve issues efficiently
- Prepared meals according to customer specifications to ensure satisfaction
- Organized and delegated deliveries to optimize service and meet customer needs
- Taking orders and preparing
Education
Port Charlotte High
Port Charlotte, FLSkills
- Event planning
- Customer service
- Sales techniques
- Project management
- Budgeting skills
- Time management and multitasking
- Organization and record keeping
- Computer proficiency
- Problem solving and conflict resolution
- Work well under pressure
- Professional phone etiquette
- Fast learner
Timeline
Catering consultant
Publix
07.2025 - Current
Home Daycare Provider
Self Employed Services
06.2020 - 05.2025
Customer service
Jason’s Deli
01.2012 - 06.2014
Port Charlotte High