Kayla Benjamin
Manheim,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, providing excellent customer service, and animal care. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier
Russos gourmet market
Wyomissing, Pennsylvania
03.2024 - Current
- Assisted customers with inquiries and provided exceptional service throughout shopping experience.
- Maintained cleanliness and organization of checkout area to enhance customer satisfaction.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled returns and exchanges following company policies to ensure customer loyalty.
- Promoted store promotions and loyalty programs to enhance customer engagement effectively.
- Trained new cashiers on register systems and customer service best practices consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Dog Sitter
Rover
Sinking Spring, Pennsylvania
01.2022 - Current
- Cared for dogs by providing daily walks and playtime.
- Monitored health and behavior of pets during visits.
- Communicated with pet owners about care routines and updates.
- Managed scheduling and timing for multiple pet sitting appointments.
- Administered medications and special dietary needs as required.
- Maintained cleanliness of pet areas and supplies during visits.
- Cared for pets during owners' absences.
- Ensured that each dog was provided with food, water, and rest as needed.
- Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
- Developed strong relationships with pet owners through consistent communication about their beloved companions.
Retail Sales Associate/Cashier Assistant
Target
Wyomissing, Pennsylvania
04.2023 - 02.2024
- Assisted customers with product inquiries and provided recommendations.
- Operated cash register and processed transactions efficiently.
- Maintained store cleanliness and organized product displays effectively.
- Restocked shelves and ensured accurate product placement throughout the store.
- Greeted customers and provided excellent customer service.
- Helped other team members as needed during peak business times.
- Organized merchandise in the store for easy access by customers.
- Assisted customers in locating items within the store.
Dog Daycare Attendant
diggity dawg daycare
Wernersville, Pennsylvania
04.2021 - 05.2022
- Supervised playgroups to ensure safe interaction among dogs of various sizes.
- Maintained cleanliness of play areas, including regular sanitization of toys and equipment.
- Assisted in feeding and providing fresh water to dogs throughout the day.
- Monitored behavior of dogs, identifying signs of stress or aggression promptly.
- Communicated with pet owners about their dogs' activities and well-being daily.
- Implemented daily exercise routines to promote physical health and socialization among pets.
- Trained new staff on proper dog handling techniques and safety protocols effectively.
- Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
Education
High School Diploma -
Wilson Highschool
Reading, PA06-2023
Some College (No Degree) - Nursing
Saint Joseph's University
Lancaster, PASkills
- Cash register operation
- Customer assistance
- Payment processing
- Inventory management
- Communication skills
- Problem solving
- Attention to detail
- Training and mentorship
- Relationship building
- Health monitoring
- Cleaning and sanitizing
- Empathy and patience
- Hospitality and accommodation
- Pet care knowledge
- Animal behavior monitoring
- BLS/CPR certified
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Russos gourmet market
03.2024 - Current
Retail Sales Associate/Cashier Assistant
Target
04.2023 - 02.2024
Dog Sitter
Rover
01.2022 - Current
Dog Daycare Attendant
diggity dawg daycare
04.2021 - 05.2022
High School Diploma -
Wilson Highschool
Some College (No Degree) - Nursing
Saint Joseph's University
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