Summary
Overview
Work History
Education
Skills
Certification
Languages
Availability
Timeline
Generic

Kayla Berger

Tallahassee

Summary

Dedicated and detail-oriented training healthcare professional with hands-on experience in pharmacy operations, customer service, and administrative support. Demonstrates a strong understanding of HIPAA regulations, patient confidentiality, and healthcare compliance. Committed to delivering exceptional service and ensuring accurate, efficient, and compassionate care in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Volunteer / Training Pharmacy Technician

Walgreens
Boca Raton
02.2022 - 08.2023
  • Progressed from volunteer to paid Pharmacy Associate, and Training Pharmacy Technician.
  • Assisted licensed pharmacists in the preparation, dispensing, and labeling of medications.
  • Verified patient data, processed prescriptions, and ensured compliance with legal and safety protocols.
  • Maintained inventory by restocking, checking expiration dates, and managing medication shipments.
  • Utilized pharmacy management systems with precision, ensuring data accuracy, and confidentiality.

Hostess

Louie Bossi
Boca Raton
01.2022 - 04.2023
  • Provided exceptional front-of-house service in a high-volume, upscale restaurant.
  • Greeted and seated guests warmly, while managing waitlists and reservations efficiently.
  • Resolved guest concerns promptly to ensure optimal dining experiences and satisfaction.
  • Collaborated with staff to maintain a smooth and professional guest flow.

Education

Associate of Science - Medicine

Florida State University
Tallahassee, FL
05-2027

Skills

  • Customer service and communication
  • HIPAA compliance and medical confidentiality
  • Medication administration support
  • Pharmacy systems and inventory management
  • Prescription data entry and verification
  • Regulatory and safety protocols
  • Patient information handling
  • Bilingual support (Spanish)

Certification

  • Certified Medical Administrative Assistant (CMAA)
    National Healthcareer Association (NHA)
    Issued: April 16, 2023 | Expires: April 16, 2025
  • Certified Pharmacy Technician (CPhT)
    Pharmacy Technician Certification Board (PTCB)
    Issued: April 21, 2023

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Availability

DEP 3103 MW

03:05 PM - 04:20 PM

PSY 3213C TTH

11:35 AM - 12:50 PM

PSY 3213C F

10:15 AM - 12:10 PM

SOP 3004 MWF

09:20 AM - 10:10 AM

SPC 2608 M

01:20 PM - 02:10 PM

SPC 2608 T

04:50 PM - 06:30 PM

Timeline

Volunteer / Training Pharmacy Technician

Walgreens
02.2022 - 08.2023

Hostess

Louie Bossi
01.2022 - 04.2023

Associate of Science - Medicine

Florida State University