Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Employee of the month 2022
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Kayla Berggren

Kayla Berggren

Palm Coast,FL

Summary

Reliable and upbeat Beauty Advisor/Sales Associate who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Volunteer

Northwestern Medicine Central DuPage Hospital
10.2016 - 06.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Promoted environmental awareness with educational workshops and hands-on activities.

Party Manager

Urban Air Adventure Park
09.2021 - 05.2024
  • Developed strong relationships with clients, fostering trust and loyalty for repeat business opportunities.
  • Conducted regular staff training sessions on customer service best practices, elevating overall guest satisfaction levels within the company.
  • Streamlined event planning process for better organization and smoother execution of parties.
  • Mentored junior staff members, promoting teamwork and enhancing overall performance.
  • Ensured compliance with health and safety regulations, prioritizing guest well-being at all times during events.
  • Enhanced guest satisfaction by efficiently managing party operations and addressing concerns promptly.
  • Coordinated schedules and timelines for events.
  • Trained and supervised event staff to complete tasks on time.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Developed and distributed event surveys to gather feedback and assess event success.

Education

Forensic Science

Florida Gulf Coast University
Fort Myers, FL
05-2028

High School Diploma -

Saint Charles East High School
Saint Charles, IL
06-2024

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Leadership qualities
  • Attention to detail
  • Adaptability and dependability
  • Relationship building
  • Customer service
  • Decision-making
  • Food distribution
  • Photography and videography
  • Volunteer recruitment
  • Disability awareness
  • Multitasking and organization
  • Friendly and outgoing
  • Clear communication
  • Empathy and patience
  • Team leadership
  • Public relations
  • Volunteer orientation
  • Active listening
  • Self motivation
  • Emotional awareness
  • Problem-solving abilities
  • Task prioritization

Accomplishments

Most Improved Player at Kane County Junior Volleyball

Timeline

Party Manager

Urban Air Adventure Park
09.2021 - 05.2024

Volunteer

Northwestern Medicine Central DuPage Hospital
10.2016 - 06.2024

Forensic Science

Florida Gulf Coast University

High School Diploma -

Saint Charles East High School

Employee of the month 2022

I was recognized by management for my working skill, being a team player, problem solving abilities plus the feedback from customer surveys.

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Kayla Berggren