Kayla Beyerlein
Rexburg,ID
Summary
Dedicated and committed employee. Dependable and learn quickly. Work well with team and have been doing so for 6 years now. Been in customer service for 6 years and know how to address issues and concerns in a calm and helpful way. Work hard, good with details, and work well in fast paced environments. Able to adapt to changing environments and do well with decision making.
Overview
6
6
years of professional experience
Work History
Secretary
BYUI Counseling Center
04.2024 - Current
- Answer calls to help clients meet their needs
- Make appointments and have basic computer skills
- Communicate with the Doctors and Counselors in the office to meet the needs of the clients
- Answer questions and address clients' concerns.
Shift Supervisor
Papa Murphy's
07.2020 - Current
- Train new employees
- Delegate daily tasks and responsibilities
- Complete store opening and closing procedures and balance tills
- Resolve customer complaints and offer thoughtful solutions to maintain customer satisfaction
- Respond to and resolve customer questions and concerns in person and over the phone
- Effectively lead a shift through critical thinking and teamwork.
Team Member
North Fork Native Plant Nursery
05.2021 - 11.2021
- Contributed to team success by completing jobs quickly and accurately
- Keep work areas clean, organized, and safe to promote efficiency and team safety
- Developed strong cooperative relationships with coworkers and managers
- Assisted with inventory counts
- Seasonal job
Shift Supervisor
Chick-fil-a
09.2018 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities
- Completed cash and credit card transactions accurately using POS software
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Worked with team members to solve problems.
Education
Some College (No Degree) - Social Work
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Madison Senior High
Rexburg, ID05.2021
Skills
- Communication
- Time Management
- Motivational Leadership
- Active Listening
- Positive Team Member Motivation
- Critical Thinking
- Customer Service
Accomplishments
- Served a mission from 11/2021 to 06/2023. Worked very hard, was determined, and learned to do hard things with a positive outlook and perspective.
- Graduated high school with a 3.9 GPA.
Timeline
Secretary
BYUI Counseling Center
04.2024 - Current
Team Member
North Fork Native Plant Nursery
05.2021 - 11.2021
Shift Supervisor
Papa Murphy's
07.2020 - Current
Shift Supervisor
Chick-fil-a
09.2018 - 07.2020
Some College (No Degree) - Social Work
Brigham Young University - Idaho
High School Diploma -
Madison Senior High
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