KAYLA BLOCK
Summary
Results-driven recognized for significantly enhancing customer satisfaction and effectively resolving concerns. Demonstrates a strong work ethic and a compassionate approach to ensure that clients feel valued and understood.
Overview
8
8
years of professional experience
Work History
Front Desk Sales Associate
Woof Gang Bakery & Grooming
02.2024 - Current
- Operated the cash register system to process payments from customers.
- Coordinated appointment times in a high-demand grooming environment.
- Welcomed clients and their pets while gathering essential details.
- Supported groomers in handling various pet care tasks.
- Prepared merchandise for purchase or rental.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Communicate daily updates to store management.
- Implemented salon safety guidelines ensuring pets' well-being.
Nanny
11.2021 - 01.2024
- Developed nurturing surroundings to encourage cognitive and emotional advancement in the care of a toddler and an infant.
- Supervised indoor and outdoor playtime to ensure safety during activities.
- Bathe children, dress them, and change diapers.
- Promoted children's emotional and mental advancement through engaging communication.
Medical Receptionist
Gastro Florida
06.2022 - 11.2022
- Developed comprehensive understanding of eClinicalWorks EMR system.
- Checked in patients and ensured accuracy of demographic details.
- Ensured seamless patient check-in by verifying identification and handling payments efficiently.
- Conducted appointment scheduling for both new patient inquiries and follow-ups via phone.
- Forwarded messages to relevant staff through ECW system.
Cashier
Sweet Tomatoes
01.2017 - 11.2017
- Operated cash register for processing payments via cash, credit cards.
- Responded to customer inquiries effectively.
- Ensured cleanliness and organization of workstation and salad bar.
- Balanced cash drawer at shift end.
Education
HIGH SCHOOL DIPLOMA -
DUNEDIN HIGH SCHOOL
05.2019
Skills
- Appointment Coordination
- Collaborative Team Management
- Building customer loyalty
- Creative thinking
- Understanding and respecting policies
- Reliability
- Engaged Listening
Hobbies
I enjoy spending time with my miniature dachshund, Jerry During my free time, I like being outdoors in the sunshine, going to the park or beach, cooking, and spending time with my family I also do occasional pet-sitting and dog-walking for families in the area
Timeline
Front Desk Sales Associate
Woof Gang Bakery & Grooming
02.2024 - Current
Medical Receptionist
Gastro Florida
06.2022 - 11.2022
Nanny
11.2021 - 01.2024
Cashier
Sweet Tomatoes
01.2017 - 11.2017
HIGH SCHOOL DIPLOMA -
DUNEDIN HIGH SCHOOL
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