Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kayla Bonfilio

Lexington,SC

Summary

Motivated bartender & server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender, Server, Service Prof, Certified Trainer

Longhorn Steakhouse
08.2023 - Current
  • Ensure a smooth dining experience for guests and contribute to the overall efficiency of the restaurant.
  • Serve food and beverages promptly with focused attention to customer needs.
  • Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Train new hires on restaurant policies, menu items, and customer service expectations.
  • Assigned manager override card to complete management functions such as voids, comps, and labor goals.
  • Connect with guests and ensure service standards are met and maintained.
  • Run expo window to link front and back of house.

Compliance Coordinator

CCT, Inc
12.2017 - 04.2024
  • Ensured the organization adheres to federal, state, and local regulations that affect the nonprofit sector, including tax compliance and fundraising laws.
  • Prepared and submitted necessary compliance reports to regulatory bodies and stakeholders.
  • Maintained records of compliance activities and ensured proper documentation of all policies and procedures.
  • Identified compliance risks and worked to mitigate them through proactive measures.

Server

Osteria Da Nino Italian Ristorante
08.2019 - 09.2021
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Guided guests through courses and pairings to enhance dining experience.
  • Provide excellent customer service in a fast paced environment.
  • Cultivated warm relationships with regular customers.

Skills

  • New hire training
  • Interpersonal communication
  • Upselling strategies
  • Responsible alcohol service
  • Complaint resolution
  • Team management

Certification

TiPS SC On-premise #000039237353

Timeline

Bartender, Server, Service Prof, Certified Trainer

Longhorn Steakhouse
08.2023 - Current

Server

Osteria Da Nino Italian Ristorante
08.2019 - 09.2021

Compliance Coordinator

CCT, Inc
12.2017 - 04.2024

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Kayla Bonfilio