Kayla Booth
Houston,TX
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Overnight Security Officer Flex
Securitas
Houston, USA
01.2025 - Current
- Monitored assigned areas to secure the environment for occupants and visitors.
- Monitored multiple locations to identify potential hazards, safety concerns, and policy violations, ensuring a safe environment.
- Investigated incidents, assessed situations, and escalated issues when necessary.
- Documented incidents accurately and communicated essential information to appropriate parties, facilitating timely responses.
- Provided customer service and assistance to clients, visitors, and employees, fostering positive interactions and satisfaction.
- Follow each site-specific procedures and client requirements while adapting to each location's environment and needs.
- Work autonomously at multiple sites while ensuring attention to detail and consistent service.
Security Officer/Supervisor
Spartan Security
Houston, USA
07.2017 - 12.2024
- Led security team, delegating daily tasks to ensure adherence to procedures and fulfillment of client needs.
- Addressed client concerns and resolved situations through effective communication, sound judgment, and problem-solving skills.
- Managed client concerns and remedied situations using professional communication, judgment, and problem solving skills.
- Communicated with clients, employees, visitors and team members during high stress and sometimes confrontational situations.
- Kept detailed knowledge of what was occurring on site and relayed important information to appropriate parties.
- Managed multiple responsibilities while ensuring safety, service, and operations were up to standards.
- Built and nurtured professional relationships with clients by actively responding to their concerns and ensuring their expectations were consistently met.
Education
Bellaire High School
Bellaire, TXSkills
- Site Surveillance
- Safety Inspections
- Incident Reporting
- Incident documentation
- Policy compliance
- Regulatory Compliance
- Decision making
- Multitasking & Prioritization
- Team Coordination
- Client relations
- Conflict resolution
- Interpersonal communication
- Professional Judgment
- Attention to Detail
- Adaptability
Certification
- Guard Card
- Driver's License
Timeline
Overnight Security Officer Flex
Securitas
01.2025 - Current
Security Officer/Supervisor
Spartan Security
07.2017 - 12.2024
Bellaire High School