Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Kayla Borges

Miami,United States

Summary

An experienced, ambitious professional seeking a position in a work environment that is challenging. Proficient in customer service and leadership skills. I have the ability and interest in learning and growing. I have experience working with a diverse population in a fast-paced environment. I have proven my ability to efficiently manage the duties at hand. I am a protective problem solver who effectively gets the job done.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

TJX Companies
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Front Counter Service/Chef

Frankies Pizza
06.2020 - 08.2023
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Handled currency and credit transactions quickly and accurately with "Square"
  • Followed procedures for safe food preparation, assembly and presentation
  • Assisted management with inventory control and stock ordering with Cheney brothers (C-B-I) INC
  • Resolved complaints promptly and professionally
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Used cash register to perform over 100 cash, credit and debit transactions per day

Internship Student

Knowledge builders Of Florida
06.2022 - 08.2022
  • Engaged with children on individual basis to build positive relationships and promote learning
  • Maintained a tidy environment to comply with cleanliness and sanitation standards
  • Assisted in preparation of meals and snacks to provide children with proper nutrition
  • Gathered materials and resources to prepare for lessons and activities
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Actively encouraged children to develop their communication, problem-solving, and social skills.

Education

Bachelor of Business Administration in Marketing -

Miami-Dade College At Kendall Campus
Miami, FL
11.2023

Superintendent Diploma of Distinction in Medical Academy -

Coral Reef Senior High At Miami
Miami, FL
06.2023

Skills

  • Ability to understand and follow safety procedures
  • Ability to perform cashiering duties, as required
  • Provide excellent customer service
  • A positive attitude in fast-pace and time-sensitive environment
  • Maintain a clean and organized environment
  • Multitasking
  • Team player
  • Upselling

Certification

NAFTrack, National Academy Foundation (NAF), 05/01/23, NAFTrack Certification, designed by education and business leaders, is an employability credential that serves as NAF's seal of college and career readiness.

Volunteer Experience

When I first learned about Miami Animal Rescue, I realized I had to seize this once-in-a-lifetime opportunity. I've learned a lot of important lessons from this project, including accountability and time management. Since I don't have a long record of having pets, it was undoubtedly something new for my family and I. On April 7th, 2022, I started caring for a wonderful beagle named Ryder. As an outcome of my community service, I gained practical experience in foster care, which taught me important life lessons like responsibility, trust, compassion, respect, and patience. The experience of working with Miami Animal Rescue was wonderful once more. If it weren't for this wonderful program, I wouldn't have had the opportunity to pursue this. I've developed stronger time management skills and a greater ability for patience. I now have a greater appreciation for companion animals, and I welcome the chance to work with them again.     

 

References

Roxanne Pasqurella, Owner of Frankies Pizza, 06/01/21, (305)298-4609 

Olive Cooper, CEO of Knowledge Builders Of Florida, 06/01/22, 08/31/22, (305)234-1645

Timeline

Sales Associate

TJX Companies
07.2023 - Current

Internship Student

Knowledge builders Of Florida
06.2022 - 08.2022

Front Counter Service/Chef

Frankies Pizza
06.2020 - 08.2023

Bachelor of Business Administration in Marketing -

Miami-Dade College At Kendall Campus

Superintendent Diploma of Distinction in Medical Academy -

Coral Reef Senior High At Miami
Kayla Borges