Kayla Braley
Shullsburg,WI
Summary
Experienced administrative professional with a strong dedication to teamwork and the ability to excel in both collaborative and independent work environments. Committed to continuous improvement, actively seeks out challenges and values accuracy in all tasks. Known for being a quick learner, always eager to acquire new skills and knowledge to enhance performance.
Overview
14
14
years of professional experience
Work History
Department Assistant
University of Wisconsin-Platteville
07.2019 - Current
- Serve as the primary point of contact for students, faculty, and public stakeholders
- Order textbooks for upcoming academic terms
- Create requisitions for the hiring of student employees, facilitate onboarding as well as payroll approvals
- Coordinate logistics for instructor search processes: travel plans, agenda planning, and reimbursement
- Support onboarding procedures for new hires: relocation stipend payment and access permissions
- Write contracts for Instructional Academic Staff
- Facilitate all departmental purchases from office supplies to capital equipment
- Monitor departmental budgets and create longitudinal analyses of spending
- Arrange travel for student organizations and process expense reports
- Schedule rooms for courses, final exams, and student organization business meetings
- Collect, synthesize, and distribute student evaluation results to instructors
Dispatcher
City of Platteville Police Department
05.2015 - 07.2019
- Answered all emergent and administrative calls to the police department
- Obtained detailed information before dispatching officers, fire department and ambulance services
- Provided all necessary information to ensure officer safety during calls for service
- Completed thorough incident reports for the records management system
- Entered, verified, and cancelled warrants in compliance with CIB and NCIC standards
- Assisted other law enforcement agencies and municipal departments when called upon
- Performed complete and thorough background checks
- Monitored activity in and around the police station and downtown using closed circuit television
- Interacted with the public in a consistent, unbiased manner on the phone and at the police station
- Educated callers and visitors on the services offered by the police department
- Authored informational pieces distributed to the public through the department's social media
Visitor Services Associate
Wisconsin Department of Natural Resources
07.2011 - 07.2015
- Completed daily reconciliations for my cash, credit card, check, and internet transactions
- Supported law enforcement operations
- Translated and communicated with Spanish speaking visitors informatively and legally
- Aided the park manager in compiling various reports throughout the year
- Opened the office for business punctually and secured the office at closing
- Trained new Visitor Services Associates
- Registered campers at the beginning of their stay
- Gave directions and guidance to park visitors
- Invented and presented naturalist presentations to campers, park visitors, and school groups
Education
Bachelor of Science (B.S.) - Forensic Investigation, Spanish Minor Equivalent
University of Wisconsin-Platteville
Platteville, WI12.2014
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- PeopleSoft
- Qualtrics
- Blackbaud
- ShopUW
- PageUp
- Account Reconciliation
- Invoice Payment
- Expense Reimbursement
- Problem Solving
- Continual Improvement
- Planning Logistics
Continuing Education
- Explore a Career in Medical Coding, 2.4 CEUs
- Medical Terminology: A Word Association Approach, 2.4 CEUs
- Human Anatomy and Physiology, 2.4 CEUs
- Medical Terminology II: A Focus on Human Disease, 2.4 CEUs
Projects
Science, Technology, Engineering and Mathematics (STEM) EXPO o Collaborate to launch registration survey. o Communicate with participating schools. o Hire and supervise a student assistant. o Process payments for bridge kits. o Purchase, customize, and ship awards to contest winners.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Department Assistant
University of Wisconsin-Platteville
07.2019 - Current
Dispatcher
City of Platteville Police Department
05.2015 - 07.2019
Visitor Services Associate
Wisconsin Department of Natural Resources
07.2011 - 07.2015
Bachelor of Science (B.S.) - Forensic Investigation, Spanish Minor Equivalent
University of Wisconsin-Platteville
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