Kayla Brown
Nanticoke,MD
Summary
Enthusiastic worker, experienced in customer service, resolving issues and cultivating a positive image of the company. Excelling in both team environments and alone, listening attentively, creating high-quality professional relationships and solving problems quickly and efficiently.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Staples
Lithia Springs, Georgia
07.2024 - 02.2026
- Operated forklifts and pallet jacks to transport goods within the warehouse, enhancing workflow efficiency.
- Maintained cleanliness and organization of work areas, contributing to a safe and productive environment.
- Collaborated with team members to optimize storage solutions, improving space utilization within the warehouse.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Sitter
Helping Hands Home Healthcare Agency
Norfolk, VA
12.2024 - 04.2025
- Providing patient supervision, alerting staff when and if needed, assisting with patient needs, monitoring vital signs, documenting observations, following company policy, providing emotional support and comfort.
- Developed and maintained effective communication with clients and families, fostering trust and collaboration in care plans.
Patient Transport
D&D Medical Transport
Virginia Beach, VA
07.2023 - 12.2024
- Assisting with patient mobility, ensuring comfort and safety during transport, helping with delivery of supplies and equipment, following protocols for organization and cleanliness, communication skills for both patients and staff, and keeping equipment clean and organized.
Leasing Consultant
Vest Residential/ Solace Apartments
VA Beach, Virginia
02.2023 - 07.2023
- Apartment touring, leasing units, submitting maintenance tickets/requests, customer service, conducting apartment walkthroughs and inspections, and fair housing.
Warehouse Stocker
Canada Dry Potomac Corporation
SpringWeld, VA
11.2022 - 02.2023
- Process, package and ship orders accurately, organize stocks and maintain inventory, inspect products for defects and damages, examine ongoing and outgoing shipments, organize warehouse space, receive unload and place inventory items appropriately, check verify and Wll customer invoices.
Warehouse Stocker
Coca-Cola Consolidated Inc
Alexandria, VA
12.2021 - 11.2022
- Process, package and ship orders accurately, organize stocks and maintain inventory, inspect products for defects and damages, examine ongoing and outgoing shipments, organize warehouse space, receive unload and place inventory items appropriately, check verify and Wll customer invoices.
Security Officer
CSC Security
Washington, DC
12.2020 - 09.2021
- Oversee and patrol premises to prevent and detect signs of intrusion while screening individuals to prevent passage of prohibited articles in restricted areas, implement best practices, security systems, technology and equipment which reduce safety incidents, crowd control, verifying visitors, and guarding entry and exit points.
Maintenance Intern
Blake Real Estate
Washington, DC
06.2019 - 08.2020
- Electrical, carpentry, plumbing, painting, repairing and treating structures such as sinks, flooring, cabinets/doors, walls and building exteriors, Make units ready for new move-in's, maintain replace and repair HVAC systems, complete grounds work, changing AHU belts, unclogging toilets, changing hot and cold water cartridges, providing customer service to tenants, pool maintenance, 24/7 emergency maintenance, and cleaning boilers and cooling towers.
Cashier
Burger King
Oxon Hill, MD
05.2016 - 02.2019
- Creating a clean and safe work environment for customers, taking orders, recommending products, promoting special deals and matching cash with records, issue receipts refunds change or tickets, working in a fast paced environment, accepting payments in the form of cash or credit, cross-sell products and introduce new ones.
Education
Building Maintenance Service Technician -
SOME Center for Employment Training
Washington, DCHighschool Diploma -
Oxon Hill High School
Oxon Hill, MDSkills
- Front Desk
- Customer Service
- Phlebotomy Training
- Organized
- Patient Transport
- Problem Solving
- Multitasking
- Communication
- Written Communication
- Data Entry
- Attention to detail
- Team collaboration
Awards
AHA BLS (CPR & AED Program)
Timeline
Sitter
Helping Hands Home Healthcare Agency
12.2024 - 04.2025
Warehouse Worker
Staples
07.2024 - 02.2026
Patient Transport
D&D Medical Transport
07.2023 - 12.2024
Leasing Consultant
Vest Residential/ Solace Apartments
02.2023 - 07.2023
Warehouse Stocker
Canada Dry Potomac Corporation
11.2022 - 02.2023
Warehouse Stocker
Coca-Cola Consolidated Inc
12.2021 - 11.2022
Security Officer
CSC Security
12.2020 - 09.2021
Maintenance Intern
Blake Real Estate
06.2019 - 08.2020
Cashier
Burger King
05.2016 - 02.2019
Building Maintenance Service Technician -
SOME Center for Employment Training
Highschool Diploma -
Oxon Hill High School