Hi, I’m
Kayla Burland
Burbank, Wa,WA
The man on top of a mountain didn’t fall there.
Vince lambardi
Summary
I'm currently a full-time student at Western Governors University studying for my bachelor's degree in business and marketing. I've worked in a variety of industries including sales, construction, and bartending. I'm always looking for the right opportunity that I can jump into and make a difference. If you're ever in need of someone with a can-do attitude, feel free to reach out! I'm always happy to help out however I can.
Overview
7
years of professional experience
1
year of post-secondary education
1
Language
Work History
The Pheasant Bar And GrillHermiston, OR
Bartender
11.2019 - 07.2022
Job overview
- Poured and prepared mixed drinks for over 100 customers daily.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
- Mentored team members and coached on procedures and productivity strategies.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
ButterCreek ContractingBoardman, OR
Construction Worker
01.2019 - 08.2019
Job overview
- Assisted with successful, time-sensitive renovations of various structures.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Collected measurements and marked locations as part of project preparations.
- Operated power equipment to move materials and promote job efficiency.
- Operated equipment such as fork trucks and skidders.
- Helped successfully complete large project ahead of schedule.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
- Prepared job sites for work plans by measuring and marking different distances.
Sales Professional
01.2019 - 01.2019
Burbank Bar and GrillBurbank, WA
Bartender
01.2014 - 01.2018
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Set up glassware, liquor and other necessary supplies for special events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Built relationships with vendors to manage orders and negotiate costs.
Education
Western Governors University
Business from Administration and Marketing
06.2022 - Current
Post Falls High School
High School Diploma
07.2008 - 12.2008
Skills
Study Skills Business Marketing Bartending Photo Editing Analytics Review Blogging Establishing Relationships Image Editing Consumer Products Sales Construction Industry Customer Service Creative Writing content
Liquor and beer knowledge
Drink consistency
Attentive service
Preparing garnishes
Free-pouring
Ordering bar supplies
Classic cocktails
Changing beer kegs
Menu memorization
Elegant food plating
Knowledge of craft and microbrews
Responsible alcohol service
Liquor, beer and wine knowledge
Managing cash register
Cash Handling
Retaining information
Taking inventory
Ordering procedures
Sales expertise
Engaging personality
Aloha POS
Hospitality service expertise
Beverage preparation
New hire training
Inventory
Creative mixology
Attending multiple customers
Group reservations management
Food preparation and safety
Highly reliable
Handling difficult customers
Making change
Clear and effective communication
Performance improvement
ID verification
High-volume dining
Menu presentation
Sales Agreements
Sales Proposals
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Western Governors University
Business from Administration and Marketing
06.2022 - Current
Bartender
The Pheasant Bar And Grill
11.2019 - 07.2022
Construction Worker
ButterCreek Contracting
01.2019 - 08.2019
Sales Professional
01.2019 - 01.2019
Bartender
Burbank Bar and Grill
01.2014 - 01.2018
Post Falls High School
High School Diploma
07.2008 - 12.2008