Kayla Burnett
Chicago,USA
Summary
Driven and analytical, well-versed in software testing methodologies and performing manual test cases. Adept in identifying bugs and ensuring software quality through detailed test plans and execution. Committed to delivering reliable and high-quality software solutions.
Overview
3
3
years of professional experience
Work History
In Room Dining Coordinator
Sage Hospitality Group
12.2023 - 08.2025
- Coordinated in-room dining services, ensuring timely delivery and exceptional guest experiences.
- Analyzed dining trends to recommend improvements, increasing overall service effectiveness.
- Coordinate floor sweeps of In Room Dining materials within the property.
- Coordinate delivery of all VIP and VVIP amenities.
- Anticipate guests needs ensuring enhanced experiences.
- Perform all payment and tip diving responsibilities to servers.
Manual Quality Assurance Engineer
TalentNow
11.2023 - 02.2024
- Write and monitor progress of Bug Reports on the JIRA system.
- Conducted comprehensive manual testing to ensure quality and functionality of software applications.
- Developed and executed test cases based on project requirements to identify defects and issues.
- Collaborated with development teams to communicate findings and recommend improvements for product quality.
Product Operator
Natures Fynder Group Inc.
12.2022 - 10.2023
- Operated machinery and equipment to ensure efficient production processes.
- Establish batch records for the fermentation process.
- Safely operate the equipment and processes in production of Fye.
- Monitored inventory levels, coordinating with supply chain for timely replenishment.
- Maintain ordinance with GMP, GDP and OSHA regulations.
- Troubleshoot equipment failures and problem solve processes.
Quality Assurance Coordinator
Thermo Fisher Scientific
03.2022 - 09.2022
- Review production orders to verify concurrent information.
- Verify incoming label, box, bottle and temperature range of drugs before distribution to processing.
- Developed and implemented quality assurance protocols to enhance compliance with industry standards.
- Conducted regular audits of processes and documentation to ensure accuracy and consistency.
- Collaborated with cross-functional teams to identify areas for process improvement and efficiency gains.
Education
Certification of Completion - Manual Quality Assurance Engineering
Careerist
07.2024
Bachelor of Science - Biology, Chemistry
Western Illinois University
12.2018
Skills
- Change Control
- Complaint Management
- Documentation Management
- JIRA
- Task Prioritization
- Continuous Improvement
- Postman
- Test Planning
- Bug Management
- Root-cause Analysis
- Strong Multitasking
- Exceptional Communication
- Phone Etiquette
- Food Safety
Timeline
In Room Dining Coordinator
Sage Hospitality Group
12.2023 - 08.2025
Manual Quality Assurance Engineer
TalentNow
11.2023 - 02.2024
Product Operator
Natures Fynder Group Inc.
12.2022 - 10.2023
Quality Assurance Coordinator
Thermo Fisher Scientific
03.2022 - 09.2022
Bachelor of Science - Biology, Chemistry
Western Illinois University
Certification of Completion - Manual Quality Assurance Engineering
Careerist