Ligia Brandmark
Miami Beach,FL
Summary
Adept at multitasking and problem-solving, I bring a proven track record from my time at Flanigans, where I excelled in training staff and managing inventory. My expertise in customer service and phone etiquette, honed across roles at prestigious establishments like Setai Hotel and Joe’s Stone Crab Restaurant, underscores my ability to elevate dining experiences.
Overview
12
12
years of professional experience
Work History
In Room Dining Coordinator
Setai Hotel
04.2023 - 01.2024
Coordinated room service orders-delivery and pick-up of. Assisted Servers with orders.
Coordinated amenities
Cashier/ Receptionist/ Shipping Department Clerk
Joe’s Stone Crab Restaurant
12.2021 - 01.2023
Restaurant-cashier/ receptionist/ cocktail server
Shipping department-data entry
Manager
Flanigans
04.2018 - 09.2021
Restaurant manager-ordered and received food, liquor, beer and dry goods
Bar and floor manager-open and closed the restaurant
Manager
Naked Taco at Dream Hotel
06.2012 - 09.2021
Training manager, liquor -inventory, ordering and receiving
Open and close restaurant -room service, restaurant, lobby bar and pool bar
Education
Paralegal Certification - Paralegal Studies
University of Miami
Miami, FL05.2011
Skills
Phone etiquette
Training staff
Problem solving
Multitasking
Customer Service
Timeline
In Room Dining Coordinator
Setai Hotel
04.2023 - 01.2024
Cashier/ Receptionist/ Shipping Department Clerk
Joe’s Stone Crab Restaurant
12.2021 - 01.2023
Manager
Flanigans
04.2018 - 09.2021
Manager
Naked Taco at Dream Hotel
06.2012 - 09.2021
Paralegal Certification - Paralegal Studies
University of Miami