Open To Work
Kayla Burton
Jersey City,NJ
Work Preference
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
11
11
years of professional experience
Work History
On Premise Key Account Manager
Fedway Associates
01.2025 - Current
- Implemented account growth strategies that contributed to retention of key clients
- Developed and maintained customer relationships to improve service delivery and foster loyalty
- Managed distributor-supplier relationships to enhance collaboration and drive alignment on strategic initiatives
- Implemented brand activation strategies successfully
- Developed expertise in spirits portfolio management
- Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
Manager
McLoone's Food Group
01.2016 - 01.2026
- Developed and tracked KPIs to to track goals and highlight improvement areas.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Facilitated staff meetings to review progress and pinpoint improvement opportunities.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Coordinated communication with vendors and suppliers throughout event lifecycle.
General Manager & Event Planner
The Waiting Room Lounge
01.2024 - 09.2025
- Coordinated logistics for private events, ensuring seamless execution and guest satisfaction
- Led daily operations ensuring smooth functioning of lounge activities
- Established and maintained effective communication with staff members to ensure efficient operations.
- Coordinated with suppliers to maintain inventory levels and product quality
- Developed cocktail menus, incorporating seasonal ingredients and catered to the clientele.
- Managed payroll processing activities for all employees.
- Performed administrative duties such as payroll processing, budget management.
- Resolved complex payroll issues including garnishments, retroactive payments.
Financial Planning Assistant
Lincoln Financial Management
New York, New York
08.2023 - 03.2024
- Supported financial planners in creating tailored client proposals and presentations.
- Organized client meetings and tracked follow-up on action items to enhance client engagement.
- Streamlined document management processes for improved workflow efficiency.
- Supported compliance efforts by organizing required documentation and reports.
- Maintained up-to-date records of all transactions conducted on behalf of clients.
- Managed client financial records and documents, upholding accuracy and confidentiality standards.
- Assisted with the preparation of financial plans for clients.
Education
Associate of Business Administration -
Brookdale Community College
Lincroft, NJSkills
- Brand activation strategies
- Client relationship management
- Project management
- Inventory management
- Organizational skills
- Leadership and team management
- Employee training
- Talent development strategies
- Office software proficiency
- Industry software familiarity
- Effective communication
- Calendar management
Timeline
On Premise Key Account Manager
Fedway Associates
01.2025 - Current
General Manager & Event Planner
The Waiting Room Lounge
01.2024 - 09.2025
Financial Planning Assistant
Lincoln Financial Management
08.2023 - 03.2024
Manager
McLoone's Food Group
01.2016 - 01.2026
Associate of Business Administration -
Brookdale Community College