Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Butler

Grand Island,NY

Summary

Proven to excel in fast-paced environments, I leveraged my problem-solving and multitasking skills at Delta Sonic Car Wash Systems to enhance customer satisfaction and service quality. My ability to adapt quickly and communicate effectively has consistently improved team collaboration and customer experiences, making me a reliable asset to any employer seeking excellence in customer service and operational efficiency. Customer service professional with proven ability to address and resolve client issues, ensuring high levels of satisfaction. Known for collaborative teamwork and adaptability in dynamic environments. Recognized for excellent listening skills, empathy, and reliability in delivering results.

Overview

3
3
years of professional experience

Work History

Customer Advisor

Delta Sonic Car Wash Systems
04.2023 - Current
  • Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality.
  • Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to better serve clients and address inquiries effectively.
  • Guided customers through product selection, offering tailored recommendations based on individual needs.

Hostess

Longhorn Steakhouse
11.2022 - 04.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Employee

Pizza Amore
10.2021 - 04.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Grand Island Senior High School
Grand Island, NY
06.2022

Skills

  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Calm and Professional Under Pressure
  • Reliability
  • Excellent Communication
  • Understanding Customer Needs
  • Customer service excellence
  • Team Collaboration
  • Adaptability and Flexibility
  • Decision-Making

Timeline

Customer Advisor

Delta Sonic Car Wash Systems
04.2023 - Current

Hostess

Longhorn Steakhouse
11.2022 - 04.2023

Employee

Pizza Amore
10.2021 - 04.2022

High School Diploma -

Grand Island Senior High School
Kayla Butler