Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kayla Butts

Kayla Butts

Charlotte,NC

Summary

My name is Kayla Butts, and I am a hard-worker. I'm currently enrolled in an online University pursuing my education in Information Technology. I love collaborating with others and working either independently or in a team setting. I like to step up and work in leadership roles when necessary, and I love to assist others wherever I can. I love working with people, and fast-paced jobs that require quick decision making skills and teamwork. I also enjoy working independently in order to meet goal-times. I look forward to meeting you and joining your team!

Overview

4
4
years of professional experience

Work History

Business Development Representative

Hendrick Automotive Group
Charlotte, NC
07.2023 - Current
  • Developed and maintained relationships with potential customers to understand their business needs.
  • Provided regular updates on progress towards meeting monthly targets.
  • Built strong relationships with existing customers through ongoing communication.
  • Suggested ideas for improving customer experience based on feedback from existing customers.
  • Developed clientele by networking to find new customers and generate lists of prospective clients.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Performing inbound and outbound calls to respond to customer needs, and helping with getting customer's scheduled.

Associate

Amazon
Charlotte, NC
04.2023 - Current
  • Open cases containing stock and separate either into outbound sortation bins or reorganize and resend back out into other parts of the warehouse

Marker

Ross Dress for Less
Fort Mill, SC
03.2023 - 04.2023
  • Taking product out of boxes and marking them with their correct price tag
  • Collecting completed tickets and turning them into Shift Supervisors
  • Correcting inventory and ticket numbers to match the number of freight.

Guest Advocate, Fulfillment, Inbound Team Member

Target
Charlotte, NC
11.2020 - 01.2023
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Accepted, processed and quickly filled orders.
  • Unloaded merchandise from trucks onto specialized vehicles to be stocked out onto the salesfloor.

Hostess

Zoes Kitchen
Charlotte, NC
07.2020 - 11.2020
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education

High School Diploma -

Olympic High School
Charlotte
06.2020

Bachelor of Science - Biology

University Of North Carolina At Charlotte
Charlotte, NC

Some College (No Degree) - Information Technology

Central Piedmont Community College
Charlotte, NC

Skills

  • Quality improvements
  • Interdisciplinary teamwork
  • Collaboration
  • Relationship building
  • Flexible
  • People skills
  • Critical thinking
  • Active listening
  • Reliable and trustworthy
  • Multi-Tasking

Timeline

Business Development Representative

Hendrick Automotive Group
07.2023 - Current

Associate

Amazon
04.2023 - Current

Marker

Ross Dress for Less
03.2023 - 04.2023

Guest Advocate, Fulfillment, Inbound Team Member

Target
11.2020 - 01.2023

Hostess

Zoes Kitchen
07.2020 - 11.2020

High School Diploma -

Olympic High School

Bachelor of Science - Biology

University Of North Carolina At Charlotte

Some College (No Degree) - Information Technology

Central Piedmont Community College
Kayla Butts