Kayla Campbell
Summary
Detail-oriented professional with a background in client relations, financial services, and customer service. Skilled in managing transactions, resolving customer concerns, and fostering positive client interactions. Seeking a client partner role where I can contribute to customer satisfaction and business growth while learning and growing within the company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Toddler Lead Teacher
Explorers Learning Center
08.2020 - Current
- While I have been a substitute since June 2022, my regular tenure involved serving as the primary point of contact for parents, ensuring clear communication and trust
- Provided support to new employees and contributed to a collaborative work environment
- Managed operations, including scheduling, inventory, and compliance documentation
- Developed and implemented structured lesson plans, demonstrating adaptability and organization
Bank Teller
Shelby State Bank
02.2023 - 01.2025
- Managed cash handling procedures with precision to ensure security and accuracy
- Built and maintained strong customer relationships through effective account management
- Rotated through key operational duties, including ATM servicing, vault oversight, and auditing
- Resolved customer concerns efficiently, ensuring high satisfaction and retention
- Assisted in a system conversion, adapting to new processes and training colleagues
Customer Service & Sales Associate
Walmart
09.2022 - 02.2023
- Delivered high-quality customer service, handling transactions with efficiency
- Assisted customers with product selection and checkout processes
- Maintained organization and accuracy in daily operations
Delivery & Sales Associate
Auto Body Paint Supply
09.2018 - 06.2020
- Built relationships with body shop clients to ensure repeat business and satisfaction
- Processed orders, invoicing, and managed inventory for streamlined operations
- Assisted customers in identifying correct products and mixing custom paint orders
Education
Associate's Degree - Early Childhood Education
Muskegon Community College
01.2016
High School Diploma -
Orchard View High School
Muskegon, MISkills
- Client Relationship Management
- Customer Service Excellence
- Financial Transactions & Account Management
- Problem-Solving & Conflict Resolution
- Process Improvement & Efficiency
- Inventory & Operations Management
- Adaptability & Quick Learning
Certification
CPR/First Aid Certified, 2024
Timeline
Bank Teller
Shelby State Bank
02.2023 - 01.2025
Customer Service & Sales Associate
Walmart
09.2022 - 02.2023
Toddler Lead Teacher
Explorers Learning Center
08.2020 - Current
Delivery & Sales Associate
Auto Body Paint Supply
09.2018 - 06.2020
Associate's Degree - Early Childhood Education
Muskegon Community College
High School Diploma -
Orchard View High School
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