Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Samiha Chowdhury

Samiha Chowdhury

Centereach,USA

Summary

Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.

Offering excellent interpersonal skills and strong ability to learn quickly in banking environment. Brings readiness to acquire essential banking procedures and financial transaction handling, contributing to seamless customer experience. Ready to use and develop communication and problem-solving abilities in banking role.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Toddler Lead Teacher

Story Brook Hollow
07.2024 - Current
  • Developed and implemented age-appropriate curriculum for toddlers, focusing on social, emotional, cognitive, and physical development
  • Established positive relationships with parents through regular communication and parent-teacher conferences to discuss child's progress
  • Led a classroom of 8 toddlers in daily activities such as circle time, art projects, sensory play, and outdoor exploration

Receptionist

Atria Senior Living
03.2023 - 05.2023
  • Greeted and welcomed visitors, providing a positive first impression of the company
  • Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
  • Scheduled appointments and maintained calendars for multiple executives, verifying optimal time management
  • Coordinated travel arrangements for executives, including booking flights, hotels, and transportation

Bank Teller

Island Federal Credit Union
05.2023 - 04.2023
  • Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
  • Identified fraudulent activities and reported suspicious transactions to the appropriate authorities
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Assistant Project Manager

Dime Community Bank
08.2022 - 12.2022
  • Assisted project manager in the planning, coordination, and execution of multiple projects simultaneously
  • Managed project documentation including contracts, change orders, and progress reports
  • Prepared presentations and reports summarizing key findings and recommendations for senior management review
  • Contributed to risk assessment activities by identifying potential risks and proposing mitigation strategies

Intern

Dime Community Bank
06.2022 - 08.2022
  • Assisted with various tasks and projects across departments, gaining exposure to different areas of the company
  • Performed research and analysis on industry trends, competitors, and market opportunities
  • Provided administrative support such as data entry, filing documents, and managing calendars
  • Participated in training sessions to enhance skills in areas such as communication, problem-solving, and time management

Education

Bachelor's Degree - Business Management

SUNY Empire State College, Selden, NY
06.2025

Associate's Degree - Business Management

Borough of Manhattan CC, Manhattan, NY
05.2021

Skills

  • Data-driven project analysis
  • Fraud detection expertise
  • Cash management expertise
  • Customer-focused phone skills
  • Effective communication expertise
  • First aid certification
  • Customer engagement through telemarketing
  • Experience with Bank Secrecy Act procedures
  • Effective retail sales strategies
  • Banking experience
  • Customer service expertise
  • Customer transaction management
  • Team leadership
  • Financial services experience
  • Customer service expertise
  • Sales experience

Certification

  • First Aid Certification
  • CPR Certification

Languages

Bengali - Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Toddler Lead Teacher - Story Brook Hollow
07.2024 - Current
Bank Teller - Island Federal Credit Union
05.2023 - 04.2023
Receptionist - Atria Senior Living
03.2023 - 05.2023
Assistant Project Manager - Dime Community Bank
08.2022 - 12.2022
Intern - Dime Community Bank
06.2022 - 08.2022
SUNY Empire State College - Bachelor's Degree, Business Management
Borough of Manhattan CC - Associate's Degree, Business Management

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