Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kayla Carrasquilla

Summary

Ambitious and versatile Saint Louis University graduate well-educated in customer service, communication, and problem solving. Offers strong customer engagement and service coupled with a friendly personality and leadership qualities. Passionate about other cultures and educational travel. Able to grasp new concepts quickly and efficiently.

Overview

3
years of professional experience

Work History

Oceano Bistro

Waitress
09.2021 - 12.2021

Job overview

  • Supported needs of customers and wait staff who attended to specific needs of countless customers daily for a high-end restaurant with social relevancy and intentionality.

The Woodshack

Front End Cashier
09.2020 - 02.2021

Job overview

  • Worked closely with shift manager to solve problems and handle customer concerns.

Casa Margarita

Waitress
04.2019 - 08.2020

Job overview

  • Arranged tables and attended to customers to offer memorable experiences and foster repeat business.

Villa St. Benedict

Server Shift Leader
01.2018 - 08.2018

Job overview

  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service.


Mariano's

Cashier
01.2017 - 11.2017

Job overview

  • Helped customers complete purchases, locate items and join reward programs.


Education

Saint Louis University
St Louis, MO

Bachelor of Science from Occupational Sciences
12.2022

University Overview

  • cum laude graduate
  • Study Abroad: Madrid, Spain


Naperville Central High School
Naperville, IL

High School Diploma
05.2018

University Overview

  • Honor Roll

Skills

Reliable and Responsible

  • Responds to associates and customers promptly
  • Arrives to work on time with any items necessary
  • Completes all work tasks
  • Handles money and sensitive information professionally

Child and Animal Welfare

  • Babysitting experience
  • CPR certified
  • Knowledgeable on child and animal development

Global Destinations

  • Travel experience in multiple different countries
  • Able to communicate with people in different cultures
  • Possesses cultural awareness

Adaptable and Flexible

  • Responds well to changes and issues that arise
  • Able to adjust schedule when needed

Active Listening

  • Listens and responds appropriately to others
  • Follows directions of superiors and coworkers closely

Clientele Relationship Development

  • Develops positive relationships to increase customer satisfaction and improve organization reputations
  • Able to increase sales and customer loyalty

Special Needs Travelers

  • Traveled with people needing extra assistance with physical and medical needs
  • Knowledgeable of differently abled individuals and associated challenges
  • Able to find ways to adapt or modify things to help accommodate special need

Timeline

Waitress

Oceano Bistro
09.2021 - 12.2021

Front End Cashier

The Woodshack
09.2020 - 02.2021

Waitress

Casa Margarita
04.2019 - 08.2020

Server Shift Leader

Villa St. Benedict
01.2018 - 08.2018

Cashier

Mariano's
01.2017 - 11.2017

Saint Louis University

Bachelor of Science from Occupational Sciences

Naperville Central High School

High School Diploma

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Kayla Carrasquilla