Kayla Cason
Canal Winchester,OH
Summary
Dynamic and detail-oriented professional with extensive experience at Kroger, excelling in customer service and inventory control. Proven track record of training staff and implementing process improvements, enhancing operational efficiency. Recognized for strong organizational skills and a commitment to maintaining cleanliness standards while delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Deli/Bakery Clerk
Kroger
Canal Winchester, OH
04.2025 - Current
- Trained new staff on operational procedures and customer service best practices.
- Developed process improvements for inventory management, reducing waste and optimizing supply chain efficiency.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
Lead Floral
Kroger
Canal Winchester, OH
08.2023 - 09.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Kroger
Canal Winchester, OH
10.2021 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues effectively.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Canal Winchester High School
Canal Winchester, OHSkills
- Customer service
- Flexible schedule
- Punctual and reliable
- Cleanliness standards
- Stocking and shelving
- Telephone etiquette
- Customer inquiries
- Workplace safety
- Inventory control
- Team collaboration
Timeline
Deli/Bakery Clerk
Kroger
04.2025 - Current
Lead Floral
Kroger
08.2023 - 09.2024
Cashier
Kroger
10.2021 - 08.2023
High School Diploma -
Canal Winchester High School