Summary
Overview
Work History
Education
Certification
Timeline
Generic

Kayla Clay

Wyandotte,MI

Summary

Personable and empathetic, with strong dedication to supporting individuals of all ages in need. Offering solid foundation in sales, social services and interpersonal communication in client-focused environments. Seeking to transition these abilities into new field, to educate and support individuals and their families in hospice settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Caseworker

Joy Counseling
06.2021 - Current
  • Monitored client progress towards goals outlined in their service plans through regular check-ins and evaluations
  • Collaborated with other professionals such as therapists, doctors, or educators to provide comprehensive care for clients
  • Participated in team meetings to discuss client progress, challenges, and potential solutions
  • Maintained confidentiality regarding sensitive client information according to ethical standards

Nanny

Care.com
01.2020 - Current
  • Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
  • Built strong relationships with children through active listening, empathy, patience, and understanding their individual needs/personalities
  • Established open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones

Server/Bartender

Buffalo Wild Wings
06.2013 - 09.2021
  • Consistently achieved sales targets through suggestive selling techniques and upselling strategies
  • Handled cash transactions accurately using POS system while providing friendly interactions with customers
  • Trained new staff members on restaurant procedures, menu items, and customer service standards
  • Consistently earned positive customer feedback ratings by establishing rapport with patrons and providing friendly, responsive service

Education

Bachelor's degree - Psychology

University of Michigan
12.2019

Certification

Driver's License, 11/01/24, 12/01/27

Timeline

Caseworker

Joy Counseling
06.2021 - Current

Nanny

Care.com
01.2020 - Current

Server/Bartender

Buffalo Wild Wings
06.2013 - 09.2021

Bachelor's degree - Psychology

University of Michigan

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Kayla Clay