Kayla Cole
Indianapolis,IN
Summary
Recent graduate seeking real-world experiences. I have the ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Worker
Indianapolis Healthplex
04.2024 - Current
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Trained new cafe workers in sales, customer service, and safety.
Truck Driver
KND Legacy Transportation, LLC
01.2022 - 01.2023
- Followed road safety regulations and traffic laws to prevent accidents and vehicle damage
- Provided excellent customer service when delivering goods in a courteous manner
- Collected signatures from customers to confirm order completion and accuracy
- Inspected goods and verified load quantities against documentation
- Demonstrated safe driving and maintained impeccable driving record
- Maintained accurate logbooks, records, and bills of lading for each shipment.
- Dropped and hooked trailers and changed configuration of equipment.
Transportation Clerk
XPO Logistics
01.2018 - 04.2021
- Monitored warehouse operations to ensure compliance with safety regulations and procedures
- Utilized problem-solving skills to resolve discrepancies between customer orders and actual shipments
- Organized and coordinated the scheduling of shipments to ensure timely deliveries
- Coordinated communication with shipping companies regarding cargo status, tracking information, transit times, and any delays or changes in shipment plans
- Identified potential issues with carriers' systems and processes before they became problems.
Education
Certification -
Tricoci University
Fishers, IN04.2024
CDL -
C1 Truck Training Academy
Indianapolis, IN08.2021
Skills
- Hygiene and sanitation
- Marketing and branding awareness
- Problem-solving abilities
- Skincare technology utilization
- Chemical peels knowledge
- Body treatments experience
- Facial treatments expertise
- Massage techniques familiarity
- Record keeping accuracy
- Multitasking proficiency
- Waxing and hair removal
- Sales and upselling aptitude
- Client consultation abilities
- Time Management
- Product Promotion
- Sales and Marketing
- Upselling techniques
- Customer Service
- Product Knowledge
- Attention to Detail
- Appointment Scheduling
- Infection Control
- Knowledge of body scrubs
Certification
- Commercial Driver's Licenses - 2021
- Licensed Esthetician - 2024
Timeline
Cafe Worker
Indianapolis Healthplex
04.2024 - Current
Truck Driver
KND Legacy Transportation, LLC
01.2022 - 01.2023
Transportation Clerk
XPO Logistics
01.2018 - 04.2021
Certification -
Tricoci University
CDL -
C1 Truck Training Academy
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