Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kayla Coleman

Bucyrus,OH

Summary

Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

Overview

15
15
years of professional experience

Work History

Correctional Officer

Multi-county Correctional Center
Marion , Ohio
06.2024 - Current
  • Supervising inmates, monitoring activities, work assignments, meals, and recreational time. Assess inmates based on their behavior, security risk, and rehabilitation needs.
  • Maintaining order, settling disputes and ending violent confrontations between inmates. Including diffusing conflicts to help preserve peace and order.
  • Enforcing rules, includes taking disciplinary action to enforce rules and regulations.
  • Inspecting facilities. This includes checking jail cells, inspecting assigned areas, and monitoring surveillance equipment to ensure safety and security standards.
  • Searching for contraband: searching inmates, visitors, and their living quarters for weapons, drugs, and other unauthorized items.
  • Transporting inmates: escorting inmates to and from various locations within the facility, such as the courtroom or prison.
  • Reporting incidents: preparing incident reports and other documentation, and reporting any incidents or violations to higher authorities.

State Tested Nursing Assistant

Heartland Of Bucyrus
Bucyrus, Ohio
11.2017 - 03.2018
  • Checking vital signs such as blood pressure and pulse, altering supervisor to any abnormal readings.
  • Helping residents perform activities of daily living (ADLs), such as toileting, grooming, and personal hygiene.
  • Serving meals and assisting residents with feeding when needed.
  • Changing linens, sanitizing surfaces, and performing other tasks to help maintain a clean and sanitary environment.
  • Observing residents on an ongoing basis, alerting nurses to any concerns or emergencies.
  • Serving as a go-between for residents and healthcare staff, and communicating with family members and other visitors.
  • Moving residents safely and comfortably to and from exam tables, beds, and wheelchairs, repositioning them when necessary.
  • Staying engaged with residents and offering companionship.

Direct Support Professional

Innovated support services
Ashland, Ohio
03.2016 - 11.2017
  • Maintained quality of care and provided personal support to individuals as outlined in each individual service plan.
  • Assisting in community activities encompassing shopping, banking, and recreation;
  • Supervised and documented medication administration; facilitated transportation to appointments and community activities.

Line Supervisor

Trinity Service Group
Marion, Ohio
08.2015 - 03.2016
  • Supervise inmate labor and/or team members in the kitchen during food prep and food service shifts in the kitchen.
  • Prepare, assist, or instructs inmate labor and/or team members in the preparation of quality foods according to the planned menu, recipes, and work instructions in a timely manner.
  • Ensure that all food is stored properly and in sanitary manner.
  • Serve food during planned meal schedules and according to department policies and procedures.
  • Utilize kitchen utensils/equipment to cook, prepare and serve food according to recipes. Use proper utensils to serve menued portions and as appropriate to meet clients’ nutritional needs.
  • Follow all food safety regulations pertaining to sanitation, food handling and storage.
  • Train other food service workers.
  • Maintain a clean work area/environment that includes cleaning of refrigerators and/or freezers, cooking equipment and serving equipment.
  • Follow facility uniform policy.
  • Keep up with garbage collection and keep kitchen floors clean from excess food/trash.
  • Ensure kitchen is kept clean and that the environment is ready for food prep/serving including sweeping, mopping and dishwashing.
  • Proper portions and utensils are being reviewed for service.
  • Promote a healthy and safe work environment for other employees/inmates.
  • This role includes physical demands such as lifting, bending, pushing, kneeling, walking, and standing for extended periods of time.
  • Be able to stand and be on your feet for much of the scheduled shift.
  • Perform other related duties as assigned.

Sales Associate

Walmart
Bucyrus , Ohio
08.2013 - 08.2015
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Sales Associate

Speedway Gas Station
Bucyrus, Ohio
02.2011 - 04.2014
  • Enforced checkout line etiquette among customers in order to minimize wait times.
  • Followed all safety protocols for handling hazardous materials such as gasoline.
  • Restocked items throughout the day to ensure product availability for customers.
  • Processed lottery tickets according to state regulations and company policies.
  • Complied with inventory control procedures to ensure accurate record keeping.
  • Operated the cash register to process cash, credit card, debit card, and check payments.
  • Trained new employees on proper cash handling procedures.
  • Verified the age of customers purchasing alcohol or tobacco products.
  • Adhered to company policies regarding refunds, returns, exchanges.
  • Assisted customers with gas pump selection and use of fuel additives.
  • Balanced daily cash register totals against physical money counts at end of shift.
  • Answered customer inquiries regarding fuel prices, services offered, directions.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.

General Laborer

Spherion Staffing
Marion, Ohio
01.2011 - 01.2012
  • Attend Start of shift meeting with Team Lead
  • Perform all PMs associated with the associates assigned job
  • Perform a Process check on the 1st part
  • Produce all required parts needed for production each day
  • Follow all personal protective equipment, hazard communication, and other safety procedures.
  • Follow all operation standards associated with the assigned job
  • Must place parts in appropriate container
  • Ensure that product is labeled correctly (name, part number, and quantity)
  • Perform any other duties as assigned by Team Leader/Coordinator
  • Clean all areas during and after shift
  • Must meet scheduled production with quality product on time delivery
  • Must report down time
  • Continuously looking for process improvements

General Laborer

Iforce Staffing
Marion, Ohio
06.2009 - 07.2009
  • Attend meeting with Team Lead
  • Produce all required parts needed for production each day
  • Follow all personal protective equipment, hazard communication, and other safety procedures.
  • Follow all operation standards associated with the assigned job
  • sorting parts into correct areas
  • Ensure that product is labeled correctly (name, part number, and quantity)
  • Perform any other duties as assigned by Team Leader/Coordinator
  • Clean all areas during and after shift
  • Must meet scheduled production with quality product on time delivery
  • Continuously looking for process improvements

Education

Correctional

Ohio Police Training Academy
Delaware, OH
06-2020

STNA

Nurse Aid Training Center
Mansfield, OH
08-2017

Health Academy

Pioneer Career And Technology Center
Shelby, OH
08-2009

Skills

  • Crisis Management
  • Records Management
  • Weapons training ( Firearms and taser)
  • Excellent problem solver
  • Trained in defensive tactics
  • First aid and CPR-certified

Affiliations

  • Obpa Union representative president for Multi-County Correctional Center.

Accomplishments

  • Received expert past two years on fire arms

Timeline

Correctional Officer

Multi-county Correctional Center
06.2024 - Current

State Tested Nursing Assistant

Heartland Of Bucyrus
11.2017 - 03.2018

Direct Support Professional

Innovated support services
03.2016 - 11.2017

Line Supervisor

Trinity Service Group
08.2015 - 03.2016

Sales Associate

Walmart
08.2013 - 08.2015

Sales Associate

Speedway Gas Station
02.2011 - 04.2014

General Laborer

Spherion Staffing
01.2011 - 01.2012

General Laborer

Iforce Staffing
06.2009 - 07.2009

Correctional

Ohio Police Training Academy

STNA

Nurse Aid Training Center

Health Academy

Pioneer Career And Technology Center
Kayla Coleman