Kayla Commons
Ringgold,GA
Summary
Dedicated dental professional with years of experience delivering personalized patient care. Proven ability to collaborate in team environments and swiftly acquire new skills. Committed to enhancing oral health solutions and providing exceptional service in every interaction.
Overview
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Surgical Dental Assistant
Chattanooga Dentures and Implants
Chattanooga, TN
03.2025 - Current
- Assisted dentists during surgical procedures with instruments and materials.
- Monitored patients receiving general anesthesia to ensure safety and stability during procedures.
- Maintained strict OSHA and infection control compliance for surgical instruments and operating rooms, safeguarding patient safety and promoting a sterile environment.
- Prepared and organized treatment areas for patient surgeries and post-op appointments, ensuring efficiency and readiness for procedures.
- Educated patients on post-operative care and oral hygiene practices.
Dental Customer Service Represententive
Blue Cross Blue Sheild TN
Chattanooga, TN
08.2019 - 10.2024
- Comprehensive understanding of all dental procedures and corresponding procedure codes.
- Provide members and providers with a full dental breakdown of benefits, with the ability to explain dental procedures.
- Resolved issues promptly, ensuring high customer satisfaction and retention.
- Processed dental claims efficiently while managing multiple applications and handling incoming calls.
- Adept at dental charting with thorough understanding of tooth numbering systems, quadrant identification, and necessary dental terms.
- Executed tasks in a timely manner within a busy environment. in a fast-paced work environment.
- Operated equipment with precision to ensure smooth operations. in a dynamic setting.
Front Office Registrar
Prime Imaging
08.2018 - 09.2021
- Answered incoming calls in a fast-paced office and scheduled appointments.
- Answered incoming calls in fast-paced office and scheduled appointments to maximize office efficiency.
- Checked in patients and processed payments through credit cards, checks, and financing options to ensure smooth transactions.
- Entered patient demographics into multiple systems to maintain accurate and up-to-date records.
- Facilitated communication with doctors, radiologists, radiology technicians, nurses, and other staff to ensure coordinated patient care.
- Collaborated with doctors to ensure effective communication and patient care,, radiologists, radiology technicians, nurses, and other employees.
- Managed difficult interactions with irate patients to resolve concerns effectively. in difficult situations diplomatically.
Education
RDA - Dental Assisting
Miller Motte College
Chattanooga, TN 09.2024 - 12.2025
CPR Certification -
Miller Motte Technical College
Chattanooga, TN 09.2024 - 11.2024
High School Diploma -
Lafayette High School
LaFayette, GASkills
- Trained in Chairside Support
- Infection control training
- Dental treatment planning
- Implant surgery knowledge
- Dental materials knowledge
- Alginate impressions
- 3D digital impressions
- 3D printer operations
- Hands on laboratory knowledge
- Ability to multitask assisting and also maintaining lab cases to ensure they are completed in a timely manner
- CPR certified
- Customer service excellence
Certification
Registered Dental Assistant (RDA)
Dental Radiology Certified
CPR Certified
Timeline
Surgical Dental Assistant
Chattanooga Dentures and Implants
03.2025 - Current
RDA - Dental Assisting
Miller Motte College
09.2024 - 12.2025
CPR Certification -
Miller Motte Technical College
09.2024 - 11.2024
Dental Customer Service Represententive
Blue Cross Blue Sheild TN
08.2019 - 10.2024
Front Office Registrar
Prime Imaging
08.2018 - 09.2021
High School Diploma -
Lafayette High School