Kayla Copeland
Fairview
Summary
Compassionate and detail-oriented Licensed Pharmacy Technician with experience in pharmacy operations and direct patient care. Skilled in accurate medication preparation, insurance billing, and maintaining electronic patient records. Known for reliability, teamwork, and a patient-centered approach that reflects a commitment to service, dignity, and whole-person care. CPR certified and motivated to contribute to a mission-driven hospital environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Fred Meyer
Wilsonville, OR
05.2025 - Current
- Prepare and label medications accurately under pharmacist supervision in a high-volume setting
- Process prescriptions and maintain patient profiles in compliance with HIPAA standards
- Manage inventory by restocking, rotating medications, and removing expired products
- Prioritize workflow to ensure timely and safe medication dispensing
- Communicate with patients and healthcare providers, including handling phone inquiries
- Support overall pharmacy operations through organization and coordination of medication stock
- Handle insurance billing, including claim submission, troubleshooting rejections, and resolving coverage issues
Direct Support Professional
Advocates for Life Skills and Opportunities
Portland, OR
04.2024 - 05.2025
- Assisted with medication preparation and delivery to individuals in care, ensuring accuracy and adherence to care plans
- Provided compassionate, patient-centered support while maintaining dignity and respect
- Documented care and medication-related tasks with strong attention to detail and consistency
- Responded to health-related situations calmly and responsibly in a caregiving environment
- Collaborated with care teams to support overall health and well-being of clients
Education
High School Diploma -
Reynolds Learning Academy
Fairview, OR06-2024
Skills
- Medication preparation, labeling & dispensing
- Unit dose systems & medication distribution
- Inventory management, restocking & expiration control
- Insurance billing & claims processing
- Electronic patient record navigation (EPRN/data systems)
- Prescription processing & patient profile management
- HIPAA compliance & patient confidentiality
- Strong attention to detail and accuracy
- Compassionate patient care & communication
- Team collaboration & task prioritization
- Scheduling coordination & workflow management
- Team support, training assistance & leadership
Certification
CPR Certification
Timeline
Pharmacy Technician
Fred Meyer
05.2025 - Current
Direct Support Professional
Advocates for Life Skills and Opportunities
04.2024 - 05.2025
High School Diploma -
Reynolds Learning Academy