Kayla Cruz-Hunt
Riverview,FL
Summary
Motivated and compassionate Medical Assistant student with extensive hands-on clinical and administrative experience. Skilled at documenting and maintaining accurate records. Strong understanding of patient care with an ability to foster positive relationships. Dedicated team player that excels in communication and empathy, enabling effective interactions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Family Assistant
Meghan Canty
Riverview, Florida
06.2022 - 08.2025
- Managed complex schedules, including school, activities, and medical appointments, ensuring timely coordination.
- Supported children's learning by guiding them through homework, educational activities, and engaging play activities.
- Managed household tasks, including meal preparation and grocery shopping.
- Ensured consistent communication with parents about children's progress and needs.
- Performed errands such as picking up prescriptions or delivering documents to various locations.
- Provided compassionate care and emotional support to children and family members..
Manager
Brandon Scuba
Brandon, Florida
06.2018 - 07.2022
- Led daily operations and coordinated schedules for diving activities.
- Oversaw inventory management to guarantee equipment availability for clients.
- Trained staff on safety protocols and best practices.
- Implemented quality control strategies to uphold organizational standards.
- Addressed customer inquiries and resolved service-related concerns.
- Ensured compliance with all applicable laws, regulations, industry standards.
Project Assistant
Gasparilla Distance Classic
Tampa, Florida
01.2010 - 06.2018
- Assisted in coordinating event logistics for large-scale running events.
- Managed registration processes for participants and vendors efficiently.
- Enhanced event coordination by streamlining communication with volunteers and staff.
- Organized supplies and materials for race day activities and setup.
- Maintained accurate records of participant information and registrations.
- Collaborated with team members to address on-site challenges effectively.
- Maintained efficient customer service by addressing participant concerns promptly.
- Organized and maintained project documents and records.
- Provided administrative support to the project team, including scheduling meetings and ordering supplies.
- Ensured timely completion of tasks to meet deadlines.
Claims Contact Representative
Progressive Insurance
Riverview, Florida
01.2006 - 12.2009
- Documented customer interactions in the internal CRM system for record-keeping.
- Adhered to established policies and procedures while providing exceptional customer service.
- Navigated through computer systems to review information and respond appropriately to callers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Medical Assistant Diploma -
Rasmussen University
Brandon, FL12-2025
Associate of Arts -
Hillsborough Community College
Tampa, FL12-2008
Some College (No Degree) - Elementary Education
University of South Florida
Tampa, FLSkills
- Basic Life Support (CPR and AED) certified
- Vital signs monitoring
- Infection control and safety awareness
- Injections and phlebotomy
- Basic first aid and emergency response
- Time management and multi-tasking
- Clear and professional written communication
- Scheduling and calendar management
- Record keeping and documentation
- Data entry and database management
- Team collaboration across departments
- Conflict resolution and problem solving
- Inventory management and supply ordering
Affiliations
- Volunteer at ECHO (Emergency Care Help Organization)
Accomplishments
- Dean's List Recognition – Consistently achieved for four consecutive terms.
Certification
- Basic Life Support (CPR and AED) certification with the American Heart Association
Timeline
Family Assistant
Meghan Canty
06.2022 - 08.2025
Manager
Brandon Scuba
06.2018 - 07.2022
Project Assistant
Gasparilla Distance Classic
01.2010 - 06.2018
Claims Contact Representative
Progressive Insurance
01.2006 - 12.2009
Medical Assistant Diploma -
Rasmussen University
Associate of Arts -
Hillsborough Community College
Some College (No Degree) - Elementary Education
University of South Florida
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