Kayla Dadou
STERLING HEIGHTS
Overview
11
11
years of professional experience
Work History
OWNER/Operations Manager
TRUSTED HANDS JKD
METRO DETROIT
01.2016 - Current
- Record information about yields or costs.
- Support crew members in operations.
- Identified plants, pests, and weeds to determine selection and application of pesticides and fertilizers.
- Hired, fired, and staffed the facility.
- Harvested plants and transplanted or potted and labeled.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
MRI Receptionist Manager
SILVERPINE IMAGING
Southfield
01.2014 - 12.2016
- Input patient information.
- Scheduling patients.
- Meeting goals. (patients/scans per day)
- Scheduling employees.
- Monitored staff performance and addressed issues.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge.
Education
High School Diploma -
Leo High School
Leo-Cedarville, IN06-2013
Skills
- Inventory management
- Employee hiring
- Time management
- Staff training
- Problem solving
- Project management
- Communication skills
- Data analysis
- Customer service
- Department oversight
- Small business operations
Timeline
OWNER/Operations Manager
TRUSTED HANDS JKD
01.2016 - Current
MRI Receptionist Manager
SILVERPINE IMAGING
01.2014 - 12.2016
High School Diploma -
Leo High School