Kayla Daigs
Maspeth,NY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Extensive experience in assisting lead martial arts instructors, enhancing student performance, and maintaining structured class atmosphere. I am now seeking a position that offers growth opportunities and the potential for career advancement within a forward-thinking organization
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
09.2022 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Assistant Martial Arts Instructor
Moo Duk Kwan Federation
03.2019 - 08.2021
- Demonstrated proper techniques, ensuring safety and accuracy during training sessions.
- Served as a positive role model for students, embodying the values of respect, discipline, perseverance, integrity, humility, courage, patience, trustworthiness.
- Enhanced students'' martial arts skills by providing personalized instruction and feedback.
- Promoted physical fitness and discipline through engaging warm-up exercises and drills.
Education
Bachelor of Arts - Psychology
St John's University
New York, NY05.2025
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Computer Skills
- Teamwork and Collaboration
Timeline
Guest Advocate
Target
09.2022 - Current
Assistant Martial Arts Instructor
Moo Duk Kwan Federation
03.2019 - 08.2021
Bachelor of Arts - Psychology
St John's University
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