Kayla Dailey
Castle Rock,CO
Summary
Highly motivated, hard working employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Collection Manager
Toys For Tots
12.2019 - Current
- Contributed to collecting toy donations, and accounted for the money donations.
- Help guide fundraising activities, manage finances, and strategize to innovate opportunities to attract new donors.
- Informed people of the cause and increased donations.
- Made use of problem solving and time managing skills.
Server
The Whiskey Lodge
04.2020 - 10.2024
- Provided extraordinary service to a high volume of customers daily.
- Operated POS to input orders, split bills, and make corrections.
- Trained new employees on restaurant procedures, use of the POS, and overall professionalism.
- Developed rapport with guests and assisted in generated repeat business by providing exceptional customer service.
Bartender
The Whiskey Lodge
01.2022 - 09.2024
- Served customers during high-volume special events, weekends, and weeknights.
- Reduced wait times by efficiently managing the bar area and prioritizing orders.
- Prioritize customer satisfaction by creating high-quality cocktails and providing excellent service.
Cook
The Whiskey Lodge
04.2020 - 01.2022
- Trained, managed, and guided kitchen staff to improve overall performance, service quality and productivity.
- Retained consistent quality and high accuracy when preparing products.
- Took inventory counts to complete storage and inventory sheets for product orders.
- Prepared dishes in a fast paced environment working with teammates to maintain a high customer satisfaction.
Magazine Distribution
Douglas County Living
01.2019 - 01.2021
- Made monthly distribution to company carriers.
- Shared knowledge about the product to influence attraction.
- Influenced advertisement sales by sharing statistical information.
- Followed company policies, rules, and procedures to promote company goals.
Education
High School Diploma -
Ponderosa High School
Parker, CO05-2020
Skills
- Customer service
- Problem solving
- Positive and professional
- Service prioritization
- Charismatic
- Excellent under pressure
Timeline
Bartender
The Whiskey Lodge
01.2022 - 09.2024
Server
The Whiskey Lodge
04.2020 - 10.2024
Cook
The Whiskey Lodge
04.2020 - 01.2022
Collection Manager
Toys For Tots
12.2019 - Current
Magazine Distribution
Douglas County Living
01.2019 - 01.2021
High School Diploma -
Ponderosa High School
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