Kayla Davis
Licensed Practical Nurse
Boiling Springs,SC
Overview
7
7
years of professional experience
1
1
Certification
Work History
Vaccine Coordinator
Impact Health
Greenville, SC
04.2022 - Current
- Safely prepares and administers vaccinations, providing education to patients on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Monitor patients post-administration for adverse effects and provide treatment and facilitate emergency response as need.
- Manages technical, operational, clerical and customer service support activities.
- Coordinates maintenance of safe, clean, and functional physical environment in accordance with regulatory standards
- Gathers, organizes, and maintains inventory of materials to support operations.
- Enters data, generates reports and produces tracking documents.
- Complies with safe operating practices and assesses operational procedures against best practices
Testing Site Lead Nurse
Impact Health
Greenville, SC
01.2021 - 03.2022
- Positioned as go-to person for up to 10 staff members, troubleshooting complex administrative and training issues promptly while providing exceptional customer service.
- Administration of COVID-19 testing, including administering nasal swabs, scribing and accurately recording patient and testing information
- Maintained records and logs of work performed and materials and equipment used.
- Communicated daily with vendors to keep project fully operational.
- Attended weekly meetings with Project Managers to discuss safety procedures, compliance issues and site maintenance.
- Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
- Oversaw scheduling to maintain diagnostic availability and properly staff site for each shift
- Trained new team members by relaying information on company procedures and safety requirements. provided daily coaching and regular performance appraisal.
- Established open and professional relationships with team members to achieve quick resolutions for various issues..
Unit Ambassador
Spartanburg Regional Emergency Center
Spartanburg, SC
12.2019 - 06.2021
- Enhanced unit productivity by handling over 100 callers per day.
- Liaised and worked collaboratively with colleagues and vendors to support functionality of workspace.
- Utilized Epic EMR system to transcribe doctors' orders and lab test requests.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Bed Control Specialist
Novant Health Presbyterian Medical Center
Charlotte, NC
09.2017 - 12.2018
- Responsible for assigning patients to clinically appropriate beds based on their level of required care, bed availability, and staffing.
- Coordinated flow of patients through 624 bed facility
- Responsible for facilitating placement of all admissions and transfers into most appropriate bed available in as timely manner as possible and in accordance with established standards and policies
- Notified specific patient unit of bed assignment within 30 minutes of original contact.
Patient Services Coordinator III
Novant Health Rock Hill Family Medicine
Rock Hill, SC
08.2016 - 03.2017
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Used Epic EMR to maintain electronic patient files, successfully maintaining over 1500 patient files.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed multi call line system to direct calls to staff, and answer office inquiries.
- Registered and verified patient records with most up-to-date information, insurance, and benefits coverage.
Patient Services Specialist
Atrium Health Rock Hill Medical Plaza
Rock Hill, SC
08.2014 - 07.2016
- Provided administrative assistance to 20 physicians and clinical staff for four multi-specialty medical groups- Family Medicine, Pediatrics, OB/GYN, and Cardiology
- Supported call center operations by answering inbound calls efficiently, directing calls to appropriate area and placing outbound calls to remind patients of upcoming appointment(s) and to provide special instructions if needed, canceled and rescheduled appointments as needed.
- Supported medical records operations by managing hard copy and electronic documents through Cerner EMR and release of information when requested.
- Took copayments and compiled daily financial records.
Education
Bachelor of Science - Nursing
University of South Carolina Upstate
Spartanburg, SCSkills
- Team Leadership
- Staff Development
- Operational Standards
- Performance Tracking and Evaluations
- Inventory Management
- HIPAA Regulations
- Scheduling and Coordinating
- Data Collection
- Medical Records Management
- Policy Implementation
- Clinical Practices
- EMR Systems- Epic, Cerner
- Information Compiling and Auditing
Certification
- American Heart Association Basic Life Support (BLS)
Timeline
Vaccine Coordinator
Impact Health
04.2022 - Current
Testing Site Lead Nurse
Impact Health
01.2021 - 03.2022
Unit Ambassador
Spartanburg Regional Emergency Center
12.2019 - 06.2021
Bed Control Specialist
Novant Health Presbyterian Medical Center
09.2017 - 12.2018
Patient Services Coordinator III
Novant Health Rock Hill Family Medicine
08.2016 - 03.2017
Patient Services Specialist
Atrium Health Rock Hill Medical Plaza
08.2014 - 07.2016
Bachelor of Science - Nursing
University of South Carolina Upstate