Kayla Davis
Machias
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Floor Manager
Valu Home Centers
East Aurora
07.2020 - 04.2026
- I started out as a associate in 2020 as our Yorkshire NY location for 3 year upgrading to scan coordinator in year 3 and full time hours. After year 3 i was promoted to floor manager and transferred to the East Aurora location.
- Conducted weekly inventory counts, resolving discrepancies to maintain stock accuracy.
- Assisted in associate scheduling to ensure adequate staffing levels.
- Facilitated communication with vendors and management, including IT and loss prevention, to address operational needs.
- Amazing customer service every day
- Transported daily cash deposits to the bank for secure handling.
- Processing defects to send back to vendor on a weekly basis.
- Resetting merchandise per planograms when new products come in and adding to existing sets when needed.
- Sitting in on interviews and first day procedures for new hires and paperwork.
- Using Zebra handhelds to check inventory, pricing and do labels.
Education
High School Diploma -
Pioneer High School
Yorkshire NY06-2022
Skills
- Inventory management
- POS systems
- Visual merchandising
- Customer relationship management
- Customer relations
- Staff supervision
- Scheduling coordination
- Employee development
- Policy enforcement
- Safety oversight
- Return processing
- Problem solving
- Team building
- Effective communication
- Attention to detail
- Conflict resolution
Timeline
Floor Manager
Valu Home Centers
07.2020 - 04.2026
High School Diploma -
Pioneer High School