Summary
Overview
Work History
Education
Skills
Languages
Reference
Certification
Timeline
Generic

Kayla Day-Reid

Yakima,WA

Summary

  • Presently volunteering at Life Choices in Yakima WA
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host/Cashier

Denny's
Yakima, WA
03.2023 - 10.2023
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Bowling Attendant

Nob hill Bowl
Yakima , WA
09.2021 - 12.2021
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.

Cashier

Walmart
Yakima, WA
01.2021 - 09.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Hostess/Server/Busser/Trainer

Red Robin
Kennewick, WA
01.2019 - 01.2020
  • Presented menus and answered questions regarding items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Hostess

Olive Garden
Yakima, WA
01.2018 - 12.2018
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take reservations.

Cashier

Shopko
Yakima, WA
11.2017 - 01.2018
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

High School Diploma -

Eisenhower High School
Yakima, WA
06.2019

Some College (No Degree) -

Yakima Community College-Present
Yakima, WA

Skills

  • Time Management
  • POS Systems
  • Strong Work Ethic
  • Customer Service

Languages

ASL
Limited

Reference

  • Juvenal Santiago (619) 603-9111
  • Ryan Kerslake (407) 426-3191
  • Isa Lewis (509) 834-0623
  • Iri Sanchez (509) 424-8000, irioronia12@gmail.com

Certification

  • Food handlers permit

Timeline

Host/Cashier

Denny's
03.2023 - 10.2023

Bowling Attendant

Nob hill Bowl
09.2021 - 12.2021

Cashier

Walmart
01.2021 - 09.2021

Hostess/Server/Busser/Trainer

Red Robin
01.2019 - 01.2020

Hostess

Olive Garden
01.2018 - 12.2018

Cashier

Shopko
11.2017 - 01.2018

High School Diploma -

Eisenhower High School

Some College (No Degree) -

Yakima Community College-Present

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Kayla Day-Reid