Kayla Days
Opa-locka,FL
Summary
Detail-oriented professional with 5+ years in healthcare, pharmacy, and customer service. Skilled in managing multiple priorities, maintaining accurate records, and ensuring compliance with safety procedures. Communicates effectively with patients and colleagues, fostering teamwork and delivering quality support. Registered Pharmacy Technician with an Associate of Arts degree.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
Opa-locka
11.2022 - 09.2026
- Process and fulfill customer orders accurately and efficiently in a fast-paced warehouse environment.
- Receive, organize, pick, pack, stage, and/or load merchandise according to established procedures.
- Maintain accuracy while working under productivity and time-sensitive expectations.
- Follow workplace safety procedures and maintain a clean, organized work area.
- Work collaboratively with team members and leadership to meet daily operational goals.
- Use warehouse technology and equipment as required to complete assigned tasks.
- Demonstrate reliability, punctuality, physical stamina, and attention to detail throughout each shift.
Registered Pharmacy Technician
Walgreens
Miramar, Florida
02.2025 - 02.2026
- Support pharmacists with prescription preparation, processing, packaging, and dispensing under pharmacist supervision.
- Process prescription information, insurance claims, patient records, and pharmacy documentation accurately.
- Maintain inventory and assist with ordering, stocking, and organization of pharmacy products.
- Communicate professionally with patients while protecting confidential health information.
- Follow pharmacy policies, safety procedures, and regulatory requirements.
- Provide dependable support in a fast-paced healthcare environment requiring accuracy and attention to detail.
Substitute Teacher
Kelly Educational Services
Fort Lauderdale, Florida
08.2023 - 02.2025
- Supported students with diverse educational and learning needs in a structured classroom environment.
- Communicated student progress and observations to teachers, supervisors, and parents when appropriate.
- Assisted with classroom organization, student activities, and individualized support.
- Maintained a professional and supportive environment while managing multiple student needs.
- Worked collaboratively with teachers and school leadership to support classroom goals.
Shift Supervisor
CVS Pharmacy
Miami Beach, Florida
02.2020 - 08.2023
- Supervised daily customer-service operations while providing professional and empathetic assistance.
- Trained and supported team members while helping maintain company standards and procedures.
- Handled cash, checks, credit-card transactions, and customer transactions accurately.
- Replenished merchandise, maintained sales-floor organization, and supported inventory-control activities.
- Assisted pharmacy staff and provided customer support in a busy retail healthcare environment.
- Resolved customer concerns professionally and escalated issues when necessary.
Receptionist
North Beach Rehabilitation Center
North Miami Beach, Florida
02.2019 - 02.2020
- Provided professional front-desk support for patients/residents, families, visitors, staff, and healthcare personnel.
- Answered and directed telephone calls while providing accurate information and maintaining a professional manner.
- Welcomed visitors and helped maintain a safe, organized, and professional reception area.
- Managed multiple requests simultaneously while maintaining excellent customer service.
- Assisted with scheduling, check-in/check-out procedures, appointments, messages, and general administrative tasks.
- Communicated with staff and leadership regarding patient/resident needs and administrative concerns.
- Maintained accurate records and handled confidential information with discretion.
Education
Pharmacy Technician - Pharmacy
Walgreens
06.2025 - 12.2026
Associate of Arts -
Broward College
Fort Lauderdale, FL 01.2020 - 06.2023
Stranahan High School
Fort Lauderdale, FLSkills
Detail-oriented professional with 5 years in healthcare, pharmacy, and customer service Skilled in managing multiple priorities, maintaining accurate records, and ensuring compliance with safety procedures Communicates effectively with patients and colleagues, fostering teamwork and delivering quality support Registered Pharmacy Technician with an Associate of Arts degree
Detail-oriented professional with 5 years in healthcare, pharmacy, and customer service Skilled in managing multiple priorities, maintaining accurate records, and ensuring compliance with safety procedures Communicates effectively with patients and colleagues, fostering teamwork and delivering quality support Registered Pharmacy Technician with an Associate of Arts degree
Timeline
Pharmacy Technician - Pharmacy
Walgreens
06.2025 - 12.2026
Registered Pharmacy Technician
Walgreens
02.2025 - 02.2026
Substitute Teacher
Kelly Educational Services
08.2023 - 02.2025
Warehouse Associate
Amazon
11.2022 - 09.2026
Shift Supervisor
CVS Pharmacy
02.2020 - 08.2023
Associate of Arts -
Broward College
01.2020 - 06.2023
Receptionist
North Beach Rehabilitation Center
02.2019 - 02.2020
Stranahan High School