KAYLA DEGRAM
Lawrenceville,GA
Summary
Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Full Service Associate
Instacart
2022 - Current
- Assisted customers with product selection, handling returns, and resolving complaints.
- Kept calm and maintained professional with all customers.
- Upheld company policies, productivity requirements and quality control standards.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Ad Quality Rater
Welocalize
- Provided feedback on the quality of ads based on evaluation criteria.
- Analyzed and evaluated the relevance of ads to user queries.
- Participated in regular training sessions to stay current with new developments in online advertising.
- Performed keyword analysis to assess relevancy of search results.
- Evaluated the effectiveness of existing advertisements against established criteria.
Independent Contractor
Appen Global
08.2018 - 12.2020
- Improve data used for the development of machine learning and artificial intelligence products
- Evaluating search engine data including speech and natural language, image and video, text and alphanumeric, and relevant data to improve search and social media engines
- Improve the quality of data, products, and technologies for clients.
Co-Owner
ZenLyfe
02.2014 - 05.2018
- Design, sell, and ship products through private label online sales
- Compare products to determine the competitive market price
- Handling all distribution orders from various online systems, Data entry, Accounts Payable, Accounts Receivable, and Customer Service inquiries.
- Maintained a comprehensive knowledge of industry developments and competitive landscape.
Executive Vice President, Sales
South Florida's Finest
01.2008 - 01.2014
- Research current in-demand products and obtain national and international wholesale vendors
- Analyzed market trends and customer feedback to identify potential business opportunities.
- Oversaw the development of new products or services from concept through launch.
- Handling all customer service inquiries to reach full level of satisfaction.
- Managed financial resources in order to achieve optimal budget performance.
Realtor
The Keyes Co.
02.2007 - 01.2008
- Intermediary in negotiations between buyers and sellers, generally representing one or the other
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
- Attended industry events such as conferences or seminars related to real estate topics.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Education
Coconut Creek High School
ITT Technical Institute
Gold Coast Schools
Florida College of Natural Health
Skills
- Proficient in Quickbooks and Excel
- Qualitative Research
- Data Visualization
- Problem-Solving
- Adaptability
Timeline
Independent Contractor
Appen Global
08.2018 - 12.2020
Co-Owner
ZenLyfe
02.2014 - 05.2018
Executive Vice President, Sales
South Florida's Finest
01.2008 - 01.2014
Realtor
The Keyes Co.
02.2007 - 01.2008
Full Service Associate
Instacart
2022 - Current
Ad Quality Rater
Welocalize
Coconut Creek High School
ITT Technical Institute
Gold Coast Schools
Florida College of Natural Health
Similar Profiles
Amanda SladeAmanda Slade
Personal Shopper at InstacartPersonal Shopper at Instacart
Lemahi JosephLemahi Joseph
Personal Shopper at InstacartPersonal Shopper at Instacart
Deann SchneiderDeann Schneider
Instacart Shopper at InstacartInstacart Shopper at Instacart
LAUREN BAYLESSLAUREN BAYLESS
Independent Contractor at InstacartIndependent Contractor at Instacart
Crystal BattsCrystal Batts
Realtor/ Associate Broker at 1st Class Real Estate Premier GroupRealtor/ Associate Broker at 1st Class Real Estate Premier Group