Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kayla DeMarco

Support Provider
Orlando,FL
Kayla DeMarco

Summary

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

3
years of professional experience

Work History

Divine Center Of Hope

Support Provider
08.2023 - 01.2024

Job overview

  • Enhanced customer satisfaction by promptly addressing and resolving support issues.
  • Collaborated with cross-functional teams to ensure seamless delivery of support services.
  • Established strong relationships with clients through consistent communication and proactive updates on issue resolution progress.
  • Identified trends in support requests, recommending product improvements to reduce recurring issues.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming 40-50 hours weekly.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition daily.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.

Publix

Meat Department Clerk
03.2023 - 08.2023

Job overview

  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Assisted customers with special requests and orders, leading to increased sales and repeat business.
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.

Cru

Childcare Provider
06.2021 - 08.2023

Job overview

  • Enhanced children's social skills by organizing group activities and promoting positive interactions.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.

Education

West Orange High School
Winter Garden, FL

High School Diploma
07.2018

University Overview

  • Continuing education in Psychology as I explore my options in business management.

Skills

  • Performance Monitoring
  • Telephone Etiquette
  • Active Listening
  • Time Management
  • Critical Thinking
  • Customer Service
  • Project Management
  • Relationship Building
  • Conflict Resolution
  • Interpersonal Skills
  • Effective Communication
  • Client Education
  • Housekeeping

Timeline

Support Provider

Divine Center Of Hope
08.2023 - 01.2024

Meat Department Clerk

Publix
03.2023 - 08.2023

Childcare Provider

Cru
06.2021 - 08.2023

West Orange High School

High School Diploma
Kayla DeMarcoSupport Provider