Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kayla Dow

Vineyard Haven,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Starbucks/Cashier

Edgartown Meat And Fish
09.2022 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Sales Employee

Rainy Day
09.2021 - 12.2021
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Organized inventory
  • Located and obtained merchandise based on customer needs and desires.
  • Educated customers on new arrivals and future product arrivals to boost future revenue.

Server

Dairy Queen
04.2020 - 10.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with cash registers orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Education

University of Massachusetts Amherst
Amherst, MA
05.2027

High School Diploma -

Martha's Vineyard Regional High School
Oak Bluffs, MA
06.2023

Skills

  • Staff Training
  • Customer Relationship Management
  • Time Management
  • Financial Management
  • Team Motivation
  • Customer Service and Satisfaction

Accomplishments

  • National Honors Society
  • Seal of Biliteracy
  • AP In Action Certificate
  • Excellence in English
  • MVRHS Character Award
  • MVRHS Academic Recognition

Languages

Spanish
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Starbucks/Cashier

Edgartown Meat And Fish
09.2022 - 02.2024

Sales Employee

Rainy Day
09.2021 - 12.2021

Server

Dairy Queen
04.2020 - 10.2020

Education

University of Massachusetts Amherst

High School Diploma -

Martha's Vineyard Regional High School

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Kayla Dow