Kayla Duncan
Warehouse Team Leader
Oakdale,TN
Summary
Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic Warehouse Team Lead with 7 years of experience. Committed to quality assurance and detailed inventory management with talent for day-to-day streamlining and close worker supervision. Knowledgeable about safety protocols and Microsoft office and Google Drive use.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Warehouse Team Lead
Vow'd Weddings
Maryville, TN
06.2021 - Current
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Supervised warehouse operations by managing employees during shifts.
- Trained employees on equipment operation and safety protocols.
- Maintained top performance standards while working in warehouse environment.
- Performed inventories and stocked new equipment and Merchandise.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
- Created and enforced detailed organization processes to increase quality and service standards.
- Adhered to industry best practices for warehousing, material handling, and documentation.
- Acted as liaison between company departments and warehouse teams.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Monitored performance and safety practices of 11-person warehouse staff.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed resource allocation and scheduling of employees.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed comprehensive staff training program to improve employee performance and morale.
Logistics Specialist
Stand Out For Good Inc.
Maryville, TN
10.2016 - 06.2021
- Researched issues and assessed inefficiencies within supply chain using Excel and in house Database to devise solutions and improve performance.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Prepared timely rate estimates and strategic bid packages.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Issued timely and accurate responses to both internal and external inquiries.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Worked with customers to integrate processes and correct issues.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
- Tracked and managed transfer paperwork such as packing lists.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
Warehouse Associate
Stand Out For Good Inc
Knoxville, TN
06.2016 - 10.2016
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Worked safely around moving machinery.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Education
No Degree - Accounting And Business Management
05.2001 -
High School Diploma -
08.2002 - 05.2006
Skills
Production planning
Distribution and warehousing
Shipping and receiving
Staff supervision
Warehouse Logistics
Data analysis
Operations management
Policy and procedure adherence
Waste controls
Database Management
Proficient in Microsoft Excel, Word, PowerPoint, One Drive, Google Worksheet, Google Drive
Logistics Management
Timeline
Warehouse Team Lead - Vow'd Weddings
06.2021 - Current
Logistics Specialist - Stand Out For Good Inc.
10.2016 - 06.2021
Warehouse Associate - Stand Out For Good Inc
06.2016 - 10.2016
Oakdale High School - High School Diploma,
08.2002 - 05.2006
Roane State Community College - No Degree, Accounting And Business Management
05.2001 -