Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Dyer

Chicago,IL

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Delivery Driver

DoorDash
03.2024 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Front Desk Agent

Holiday Inn Express Hotel Suites
10.2017 - 08.2020
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Education

High School Diploma -

Sullivan HIgh School, Chicago, IL
Chicago, IL
01.2009

Skills

  • DOT Compliance
  • Commercial driving
  • Cargo Handling
  • Payment Collection
  • GPS Navigation
  • Order Verification
  • Time management skills
  • Advanced planning

Timeline

Delivery Driver

DoorDash
03.2024 - Current

Front Desk Agent

Holiday Inn Express Hotel Suites
10.2017 - 08.2020

High School Diploma -

Sullivan HIgh School, Chicago, IL

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Kayla Dyer