Kayla Edom
Lakeland, FL
Summary
Detail-oriented shipping coordinator with expertise in inventory tracking and warehouse operations. Proven ability to streamline processes and ensure compliance with safety standards.
Overview
13
13
years of professional experience
Work History
Shipper
DIRX
Fort Lauderdale, FL
01.2026 - 01.2026
CNA
Bedrock Healthcare Nursing Home
Lakeland, FL
04.2023 - 06.2025
- Provided direct patient care, ensuring comfort and safety throughout daily activities.
- Assisted in monitoring vital signs, documenting changes in patient conditions.
- Facilitated communication between patients, families, and healthcare team to enhance care delivery.
- Trained new staff on protocols and best practices for patient care and safety standards.
- Implemented infection control measures to maintain a clean and safe environment for residents.
- Collaborated with nursing staff to develop personalized care plans tailored to individual needs.
- Mentored junior CNAs, improving team performance and enhancing patient satisfaction outcomes.
- Led initiatives to streamline workflow processes within the caregiving team, boosting overall efficiency.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Shipping Clerk
Eagle Pharmaceuticals
Lakeland, FL
01.2020 - 06.2022
- Processed and verified outgoing shipments for accuracy and compliance with regulatory standards.
- Coordinated logistics for inbound and outbound materials, optimizing transportation schedules.
- Utilized inventory management systems to track stock levels and maintain accurate shipping records.
- Collaborated with warehouse staff to ensure timely order fulfillment and efficient workflow processes.
- Trained new employees on shipping procedures, safety protocols, and equipment operation.
- Identified bottlenecks in shipping processes, proposing solutions to enhance operational efficiency.
- Managed documentation for international shipments, ensuring adherence to customs requirements.
- Conducted regular audits of shipping records to maintain accuracy and support inventory control efforts.
Delivery Courier
Walgreens
Lakeland, FL
03.2018 - 05.2020
- Delivered packages efficiently while adhering to strict timelines and safety protocols.
- Navigated delivery routes using GPS technology to optimize travel time and reduce fuel consumption.
- Communicated with customers to confirm delivery details and address any inquiries or concerns promptly.
- Maintained accurate records of deliveries, ensuring compliance with company policies and documentation standards.
- Assisted in training new couriers on operational procedures and best practices for customer service excellence.
- Implemented route adjustments based on real-time traffic conditions to enhance delivery efficiency.
- Collaborated with team members to streamline logistics processes and improve overall service reliability.
- Conducted regular vehicle inspections, ensuring readiness and compliance with safety regulations before each shift.
Medtech
The Meadows
Winterhaven, CA
04.2013 - 01.2016
- Conducted routine laboratory tests to ensure patient safety and diagnostic accuracy.
- Operated complex medical equipment, ensuring compliance with safety standards and protocols.
- Collaborated with healthcare professionals to interpret test results and provide informed recommendations.
- Developed standard operating procedures to enhance workflow efficiency and reduce errors.
- Implemented quality control measures, leading to improved consistency in test outcomes.
- Trained new staff on laboratory techniques, safety measures, and equipment handling protocols.
- Analyzed data trends to identify areas for process improvement within the laboratory operations.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Collected and processed laboratory specimens to obtain samples for analysis.
Education
Associate of Arts -
Polk State College
Winter Haven, FLPTCB -
Pennfoster
Lakeland, FLSkills
- Warehouse operations
- Forklift operation
- Load planning
- Product packaging
- Shipping coordination
- Inventory tracking
- Carrier selection
- Packaging
- Labeling
- Package sealing
- Shipping and receiving
- Shipping documentation
- Shipment tracking
Timeline
Shipper
DIRX
01.2026 - 01.2026
CNA
Bedrock Healthcare Nursing Home
04.2023 - 06.2025
Shipping Clerk
Eagle Pharmaceuticals
01.2020 - 06.2022
Delivery Courier
Walgreens
03.2018 - 05.2020
Medtech
The Meadows
04.2013 - 01.2016
Associate of Arts -
Polk State College
PTCB -
Pennfoster