Summary
Overview
Work History
Education
Skills
2016 Realness Award
2024 Be Abundant Award
Timeline
Generic

Kayla Erickson

Glenwood,MN

Summary

Detail-oriented custodial worker with over 15 years of experience in maintaining high hygiene standards in clinical environments.

Overview

21
21
years of professional experience

Work History

Custodial Worker

Minnewaska Dental Clinic
Glenwood, MN
10.2010 - Current
  • Maintain cleanliness and sanitation of clinic facilities to ensure safe environment for patients and staff.
  • Operated cleaning equipment efficiently, including floor scrubbers and vacuums, to uphold hygiene standards.
  • Conducted routine inspections to identify maintenance needs, enhancing overall facility functionality.

Customer Service Representative

Tastefully Simple
Alexandria, MN
04.2005 - 11.2025
  • 04/04/05 Evening Custodian
  • 01/03/06 Sr. Evening Custodian
  • 06/25/07 Consultant Order Services Specialist I
  • 01/31/11 Consultant Order Services Specialist II
  • 10/14/13 Sales Administration Coordinator I
  • 07/08/14 Customer Service Specialist II
  • 02/02/15 Customer Service Specialist III

TS National Conference Team 2014-2025

Champion Registration Desk

Prepare inventory

Prepare registration documents for Ambassadors

Organize Ambassador awards

Validate names/addresses for Ambassador registration

Set up/tear down/pack for departure

Assist as needed

United Way Campaign for conference (Ambassadors)informed.

Customer Service:

Managed daily USPS incoming and outgoing mail

UPS return orders and reports

Attended inventory meetings, kept CS team informed

Team schedule

Coordinated team schedule,

Stock status, kept CS team informed

Oversold reporting

Distributed daily emails to CS team

Enforced Ambassador policy, reaching out to Ambassadors

Emailed TS Leads & CS in the event of an Ambassador passing away, took steps to deactivate status as well as sending flowers/card to family

Name/address corrections in Prowess

Submitted RFP's for Team Lead

Organized gifts for Team Lead, Birthdays, Christmas, Anniversary, Boss Day

Validate commission reporting

Taste Bud (future product)

Offsite errands as needed

TS Reception Desk fill in as needed 2005-2020 (position eliminated)

TS product donations, respond to requests, prepare donations, arrange for pick up/drop off

Champion United Way Stuff the Bus (2025)

Proofing of outgoing communications to Ambassadors/clients

Assist with in house product displays

Assist with company garage sales

Attributes:

Highly motivated to provide world-class service to Tastefully Simple Sales Force (Ambassadors), clients and team members. ·

Ability to work independently and as a collaborative team player driving towards common goals. ·

High level of productivity with a focus on accuracy, consistency and attention to detail. ·

A passion for exceeding expectations and earning trust. ·

Excellent organizational skills. ·

Dedicated to having a positive attitude, a willingness to learn and to accept change. ·

Striving to present the best professional image of the company and myself. ·

Strong work ethic.

Coordinated and assembled all corporate mailings for Semi Annual Conferences
Involved gathering the components that encompassed those mailings
Cross referencing the data for accuracy
Was able to determine what components were missing and followed up with the appropriate person
Monitored and tracked timelines associated with consultant events to ensure project deadlines were met
Was able to foresee areas that may impact consultants and come up with a solution to minimize the issues for consultants
Worked side by side with the Executive Assistant for the CEO to execute all company events
Assisted with presentation of gifts for all team events and consultant events
Make food and bake items for the team as necessary
Assisted in the warehouse during peak times to ensure shipments were not delayed
Historical knowledge of many functions throughout the company and was able to be a resource to many
Assisted with data entry projects that were repetitive and could be counted on to do the work with extreme accuracy
Also worked on the Facilities and did a tremendous amount of work taking care of the campus
Assisted Finance with consultant compensation payments
Traveled for various corporate events
Assisted with Corporate Tours
Assisted with Corporate Fundraisers
Assisted with displays at all events
Organized team potlucks to help keep the team connected

Awards:

2016 Realness Award

2024 Abundant Award

Education

Clerical

Alexandria Technical College
Alexandria, MN

Skills

  • Cleaning expertise

2016 Realness Award

Description: In recognition for being genuine, humble and integrity filled. You are trusted, you put yourself aside and you readily admit your mistakes.

2024 Be Abundant Award

Description: In recognition for being the ultimate example of someone who lives the philosophy of abundancy by nurturing and giving back.

Timeline

Custodial Worker

Minnewaska Dental Clinic
10.2010 - Current

Customer Service Representative

Tastefully Simple
04.2005 - 11.2025

Clerical

Alexandria Technical College