Kayla Erwin

• Provide direct care to postpartum patients following vaginal and cesarean deliveries.
• Monitor and document vital signs and patient recovery progress.
• Assist RNs with newborn hearing screenings and routine newborn care.

• Assisted postpartum patients with proper latch techniques, positioning, and feeding/pumping schedules
• Perform accurate electronic medical record (EMR) documentation.
• Promote patient comfort, safety, and education during recovery.

• Led implementation of regional takeout program, improving sales performance.
• Trained and mentored staff across multiple locations.
• Managed marketing initiatives and consistently exceeded sales goals.

Administrative Assistant / Server / Bartender/Hostess
Outback Steakhouse, Springfield, IL
January 2005 – May 2015
• Managed vendor relations, scheduling, invoicing, and inventory coordination.
• Maintained financial accuracy and accountability.
• Trained new employees on corporate policies and service standards.

• Provided comprehensive patient care in supportive living setting.
• Monitored vital signs and blood glucose levels.
• Assisted with medication reminders and ADLs.
• Communicated patient status changes to nursing staff.