Kayla Esquivel
Plano,TX
Overview
17
17
years of professional experience
1
1
Certification
Work History
Production Maintenance Worker
HireGenics
McKinney, TX
04.2025 - Current
- Followed detail oriented work instructions using the factory operation system AOI’s and CMMPI’s
- Operated semi and automated processing equipment
- Use a microscope daily to perform and inspect work
- Strong safety focus
Funding Analyst
Capital One
Plano, TX
06.2018 - 01.2023
- Collect and review auto loan documents to fund deals with same day turnaround time
- Calculate income based on employment type to validate loan affordability
- Adhere to State Specific guidlines for originating auto loans
- Make outbound calls to applicants, employers and dealerships to finalize the application and fund the deal
- Daily update of our QA visual management board
- Inform peers of our QA errors for the day and the vet errors either to root cause or dispute with manager
- Deliver best in class client relationships through product and process knowledge
- Discuss trends during our daily teams, huddle with the intent of reducing the same type of errors amongst the team
Store Manager
The Children's Place
Allen, TX
01.2014 - 06.2018
- Provided customer with a warm environment for the best experience
- Setting standards and goals for the store and store associates
- Handling cash, deposits and closing procedures
- Utilize organizational skills to have an efficient store
- Required to account for a material and merchchandise on inventory, display cases and cashier counters
- Maintain payroll and business operations
- Maintain passing audit score and meet quarterly sales plans
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Manager
The Children's Place
Allen, TX
11.2008 - 01.2014
- Served all in-line customers in a timely manner
- Created a system for tracking out-of-stock merchandise, ensuring that all customers were informed of the status of their requested merchandise
- Improved customer satisfaction and loyalty by creating a survey for in-store customers
- Greeted store associates with a friendly smile and helped them with any questions they had
- Ensured all customers were greeted with a warm, friendly smile
- Successfully assigned all in-store customers to specific associates
Education
High School -
Winfree Academy Charter School
Richardson, TX05.2009
Skills
- Customer Service
- Strong communication
- Self-motivated and driven
- Organized
- Leadership
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Verbal and written communication
- Client relationship development
Certification
- Solder certified
- SPA certified
- SPI certified
- HSP (pick and place) certified
- AOI certified
- Oven and batch cleaner certified
Timeline
Production Maintenance Worker
HireGenics
04.2025 - Current
Funding Analyst
Capital One
06.2018 - 01.2023
Store Manager
The Children's Place
01.2014 - 06.2018
Assistant Manager
The Children's Place
11.2008 - 01.2014
High School -
Winfree Academy Charter School