Kayla Farantino Harp
Santa Clara,CA
Summary
Proactive and customer-focused, excelled at Big Lots Stores, Inc. by enhancing customer satisfaction through exceptional service and efficient transaction handling. Demonstrated strong work ethic and empathy, adept in cash management and problem resolution. Improved front-lane organization, contributing to a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Cashier/ Customer Service
Big Lots Stores, Inc.
09.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Milpitas High School
Milpitas, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
References
Rebeca Rios (rrios@musd.org)
Timeline
Cashier/ Customer Service
Big Lots Stores, Inc.
09.2023 - 09.2024
Milpitas High School
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