Kayla Fincher
Pizza Hut
Fishers,IN
6
years of professional experience
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Work History
Team Member
1 Year 5 Months- Delivered exceptional customer service by efficiently taking orders and processing transactions.
- Collaborated with team members to maintain a clean and organized workspace, ensuring compliance with health standards.
- Assisted in training new crew members on operational procedures and best practices for efficiency.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Sales Associate
2 Years 3 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated exceptional verbal and written communication abilities to facilitate effective collaboration.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated adaptability and proficiency in rapidly acquiring new concepts and skills.
Sales Associate
1 Year 6 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Directed cash register activities to maintain transaction precision and drawer balance.
- Oversaw inventory management and shelf restocking to ensure optimal product availability.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Collaborated with team to execute promotional campaigns, increasing customer engagement and sales revenue.
Cashier
3 Months- Evaluated sales trends to identify popular products and adjust merchandising displays accordingly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Front End Cashier
1 Year 7 Months- Facilitated efficient processing of customer transactions to enhance service delivery.
- Provided exceptional customer service, resolving inquiries and addressing concerns promptly.
- Trained new staff on operational procedures and customer service best practices.
- Conducted training sessions for new cashiers to ensure mastery of operational procedures and customer service standards.
- Executed fraud detection measures to prevent financial loss, ensuring compliance with security procedures.
Cashier
3 Months- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Developed and implemented training programs for new cashiers to enhance operational efficiency and customer satisfaction.
- Investigated and resolved customer issues promptly, reinforcing commitment to customer satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
- Assisted customers in completing purchases and finding items in-store.
Guided customers in enrolling in reward programs.
Education
Bachelor of Science - Community Health (BSCH)
High School Diploma
Skills
Customer service
Training and mentoring
Teamwork and collaboration
Problem-solving
Adaptability
Sales performance
Advanced problem-solving
Willingness to learn
Positive attitude
Relationship building
Goal setting and achievement
Analytical thinking
Timeline
Team Member
Pizza Hut
02.2025 - 07.2026Read More
Sales Associate
Speedway Gas Station
10.2023 - 01.2026Read More
Cashier
Fresh Market
05.2022 - 08.2022Read More
Sales Associate
Village Pantry
10.2021 - 04.2023Read More
Cashier
Meijer
04.2021 - 07.2021Read More
Front End Cashier
Walmart
06.2020 - 01.2022Read More
Indiana University-Bloomington
Bachelor of Science from Community Health (BSCH)
Read More
Snider High School
High School Diploma
Read More