Kayla Fisher
Tampa,FL
Summary
High-performing worker with expertise in resident services and property management operations. Superior people skills with demonstrated strengths in forging strong customer relationships for business sustainability. Proven track record in the building janitorial field, managing projects with hands-on experience in supervision, planning/scheduling and developing effective employee relationships.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Torrid
Wesley Chapel, FL
10.2024 - Current
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
Lane Bryant
Wesley Chapel, FL
04.2024 - 10.2024
- Handled returns and exchanges according to company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Guest Relations Service
Christian Brothers Automotive
Fort Worth, TX
07.2023 - 04.2024
- Responsible for guest greeting, accepting service to payments and customer retention. Highly motivated to help the success of the company.
- Team player
- Self motivated customer service provider.
- Customer care professional
Front desk / Housekeeping / Maintenance/Concierge
First Service Residential
Tampa, FL
10.2021 - 07.2023
- Learned and held 3 separate positions in the first year of employment.
- Self motivated to succeed.
- Customer care professional
Security Officer
Allied Universal Security
Tampa, FL
11.2020 - 10.2021
- Shift Lead responsible for 3 officers at FedEx Tampa Airport
- Scheduled shifts
Assistant Manager
Dominoes
Tampa, FL
03.2019 - 10.2020
- In charge of money deposits, Main keyholder.
- Responsible for all food orders and cost savings.
- All managerial checks to adhere to local laws and company safety programs.
- Scheduled and managed a staff of 25 employees annually.
Administrative Assistant
F.E.C.C
Orlando, FL
09.2018 - 03.2019
- Oversaw 7 employees in their daily shipments.
- Phone board operator
- Responsible for Billing and new hire training of all employees.
Customer Service Representative / Assistant Manager
Dominoes
Clearwater, Jacksonville, Macclenny, Lutz, FL
11.2011 - 09.2018
- In charge of money deposits, Main keyholder for several stores.
- Responsible for all food orders and cost savings.
- All managerial checks to adhere to local laws and company safety programs.
- Scheduled and managed a staff of 25 employees annually.
Education
High School -
Baker County High School
Macclenny, Florida01.2016
Skills
- Planning / Scheduling
- Attention to detail
- Team leadership
- Scheduling and planning
- Problem-solving abilities
- Cost Containment
- Multitasking
- Customer Relationships
Quote
"Kayla is in the mix with our customers and staff each day, and that level of engagement and support is directly responsible for the success realized by our Tampa operation.", Rebecca Jordan, Manager, First Service Residential
Timeline
Assistant Manager
Torrid
10.2024 - Current
Sales Associate
Lane Bryant
04.2024 - 10.2024
Guest Relations Service
Christian Brothers Automotive
07.2023 - 04.2024
Front desk / Housekeeping / Maintenance/Concierge
First Service Residential
10.2021 - 07.2023
Security Officer
Allied Universal Security
11.2020 - 10.2021
Assistant Manager
Dominoes
03.2019 - 10.2020
Administrative Assistant
F.E.C.C
09.2018 - 03.2019
Customer Service Representative / Assistant Manager
Dominoes
11.2011 - 09.2018
High School -
Baker County High School
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